IT Administrative Assistant

The IT Administrative Assistant is an individual contributor role that provides administrative, and basic technical support to the local IT leadership and team. This role helps ensure smooth day‑to‑day operation of East Coast IR activities by coordinating schedules and meetings, maintaining documentation and trackers, and supporting routine IT and business processes.
Responsibilities:
​​Provide calendar and meeting support for IT leaders and the broader IT team and visitors, including scheduling, rescheduling, and coordinating logistics for in‑person and virtual meetings.
​Prepare, format, and proofread IT‑related documents, presentations, spreadsheets, and reports, ensuring accuracy and consistency.
​Maintain organized electronic filing and shared repositories for IT documentation (e.g., team files, meeting notes, standard procedures, project trackers).
​Support basic data entry and updates in IT trackers, logs, or systems (e.g., project lists, asset, or request trackers) as directed.
​Assist with coordination of IT team events, workshops, and training sessions, including agendas, attendee lists, materials, and local logistics.
​Help process routine administrative tasks such as invoices, purchase requests, basic vendor documentation, and expense reports in alignment with established processes.
​Monitor and help coordinate local IT office or team supplies (e.g., standard office materials, meeting materials) according to guidelines.
​Support onboarding logistics for new members of the IT team (scheduling introductions, sharing team materials/checklists, helping with standard setup steps as directed by IT staff).
​Perform other administrative duties as assigned to support the effectiveness of the Worcester IT organization.
Required:
High School diploma required.
5 years secretarial or clerical experience.
Strong computer skills with a working knowledge of Microsoft Word and Excel.
Possess a basic knowledge of records management, attention to detail and organizational skills.
Must be able to follow instructions.
Must be able to make task-related decisions and determine when manager input is needed on decision making.
Must be able to adapt to rapidly changing priorities.
Have prior experience with electronic filing.
Preferred:
Associate Degree preferred.

Employment type
Full-time

Work arrangement
Hybrid