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About the role
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Regulatory Compliance Manager
Location: Remote - South Carolina OR North Carolina
NOTE - Selected candidate must reside within NHE's portfolio footprint in SC or NC
Summary
Assists in the development and monitoring of company policies and procedures related to property management; Compliance training, and development. Assist VP of Affordable Property Management, Director of Compliance and Regional Property Managers with special projects, administrative tasks, and other related work. This position does not supervise any staff except when circumstances arise and Support Services Manager is also an onsite Community Manager, in that instance then would supervise Maintenance Technician and any other onsite staff. Travel is required. Use of your vehicle will be required. Assist NHE, Inc., in pursuit to its mission.
I. ESSENTIAL DUTIES AND RESPONSIBILITIES
Personnel Management
Assist Director of Compliance and Regional Property Manager with training all community staff or related positions.
Promote staff harmony through support, effective leadership and positive example
Reports staff concerns to Regional Property Manager
When required acts as onsite Community Manager in temporary absence of onsite Community Manager or
vacant position
Regulatory Compliance
Assist in reviewing all move ins/outs/recertifications/Interims etc. as required by Regulator Programs and NHE guidelines
Monitors/Maintains regulatory compliance with company policies, procedures and industry regulations on behalf of owner/agent with appropriate regulations (i.e., HUD, LIHTC, HOME, HTF, RD, PBV, HCV, PH).
Assist in ensuring each property is adhering to their specific program types regulations
Interprets and applies HUD regulations and identifies and recommends compliance and changes as appropriate.
Establishes and coordinates a schedule to review and inspect tenant files onsite or electronically for all HUD, RD and Home projects
Assists in the implementation of any new or updated governmental rules and procedures and standard operating manuals
Completes/Compiles Third Party/Bank/State/Syndicator/GP monthly/quarterly/annual compliance reports
Updates syndicators websites monthly with occupancy and make ready status for all tax credit properties
Enter Tax Credit Rent and Utility Allowances in Yardi as needed
Assists in preparation and participation in any regulatory management/physical inspections and any other onsite inspections with lender, insurance, owner, etc. when needed
Reviews Regional Property Manager audit package for HOME and State Housing audits prior to sending to the state
Prepares written response for any compliance related findings (none physical) and sends to Regional Property Manager for submission
For all HOME programs prepares and submits all HOME rent approval packages annually to State Housing as required
Prepares/Maintains weekly file tracking report to the sites, Regional Property Managers and VP of Affordable Property Management
Reports concerns regarding property to RPM and VP
Updates System for Award Management System (SAMS) website for each HUD project annually as required, and for proposed new projects or newly acquired projects registered in the system as needed
Track and monitor all new move ins to ensure that the 90 EIV income reports are pull for all new move ins and documented efforts are filed as required
Assist with maintaining EIV online recertifications and master EIV authorization files for all employees, ensure all onsite staff have EIV training annually
Prepare and maintain all Affirmative Fair Housing Marketing Plans for all properties
Other duties may be assigned by Director of Compliance and VP of Affordable Property Management as needed.
Attendance is an essential job function.
Attends and participates in industry and NHE’s training programs as required.
Performs the tasks of subordinate associates as needed, including leasing units and making units ready for leasing.
Responsible for other assignments as needed and directed by senior management.
This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by your management team.
II. KNOWLEDGE, SKILLS AND ABILITIES
Excellent communication and interpersonal skills, both verbal and written.
Strong tenant file comprehension and organizational skills a must.
Advanced organizational skills.
Ability to direct others to achieve company goals.
Ability to handle multiple tasks and prioritize duties and responsibilities.
Ability to problem solve
Ability to work with little direction maintaining confidentiality and professionalism.
Be a team player
III. SUPERVISORY RESPONSIBILITIES
None
Employment type
Full-Time
Work arrangement
Yes
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