Front Counter Associate

R10102248 Front Counter Associate (Open)
Location:
Wixom, MI - Retail shop
How will you CONTRIBUTE and GROW?
We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.
At Airgas, we RESPECT, HONOR and VALUE diversity.
Airgas is Hiring for a Front Counter Associate in Wixom, MI!
We are looking for you !
Base pay plus bonus opportunities!
Monday - Friday, no weekend work!
Airgas provided PPE
Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Your benefits start after just 30 days of employment
We’re looking for a Counter Sales Associate to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you!
A Counter Sales Associate will partner with our customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. You will serve as a trusted guide, advising customers on the tools, hardware, and materials needed to successfully complete their projects. By demonstrating equipment use and sharing insights on product quality, you help our customers pioneer new solutions in their own work.
Responsible for adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone.
Provides excellent customer service to both internal and external partners, fostering understanding and long-term relationships.
Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
Partners with customers to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence.
Manages order entry and processes transactions; assists the team with the reconciliation of deposits.
Coordinates via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.
Contributes to an outgoing call strategy to support the continued growth and success of the branch.
Coordinates the transfer of merchandise between locations to meet customer needs.
Maintains a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
Stocks shelves and maintains welcoming showroom displays to provide an excellent customer experience.
Coordinate cylinder movement and pallet organization
________________________Are you a MATCH?
Required Qualifications:
HS Diploma or equivalent required.
Minimum of 1+ years of experience in a retail or customer service environment, with exposure to industrial sales or a related field considered a plus.
Forklift experience required, and full training will be provided upon hire.
Must be able to operate in a drug-free workplace.
Capable of moving items up to 50 pounds regularly, using material handling equipment or assistance as needed.
Excellent customer service skills and the ability to thrive in a fast-paced setting.
Comfortable using basic math and computer tools, including POS systems (training provided).
Experience in industrial retail, inside sales, or inventory control is a plus.
Attention to detail in handling transactions.
Availability for occasional overtime when the team needs extra support.
Preferred Qualifications:
A background in gas, welding, or safety supplies is a wonderful asset.
Familiarity with SAP, Google, or MS Office Applications.
A valid driver's license is helpful for this role.
A detailed understanding of SAP and PROS functionalities.
The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.
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Benefits
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
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Your DIFFERENCES enhance our PERFORMANCE
At Ai