Operations Support Specialist

Salary:
£30,000 + Bonus + Excellent Benefits
Operations Support Specialist - Chesterfield (S44 6AE) - Supply Chain
So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As an Operations Support Specialist based in Chesterfield, you’ll be responsible for:
Acting as the first point of contact for local operational system queries and issues
Supporting and troubleshooting local operational systems, escalating issues where appropriate.
Supporting system upgrades, testing, and configuration changes in collaboration with key stakeholders.
Train and coach end‑users to support effective and consistent system use.
Produce operational reporting to support day-to-day activity and decision making
Identify recurring operational and system issues and feed these into the wider Operations Improvement agenda
This is a full time time permanent role working 40 hours per week, Monday to Friday 08.00am - 5.00pm.
And here’s what we’d like you to have:
Strong analytical and problem-solving skills, with the ability to understand operational data and issues
Clear communication skills, including the ability to explain technical or analytical information to non-technical colleagues
Good working knowledge of Excel and Microsoft Office applications, with confidence working with operational data
Strong organisation skills with the ability to manage multiple tasks and priorities
Working knowledge of continuous improvement methods such as Lean, Six Sigma or structured root cause analysis
Relevant qualification or equivalent practical experience in operations, business analysis, data/systems or a related field
We look forward to receiving your application!