Senior Network & Security Engineer

About Charter:
Founded in 1997, Victoria headquartered Charter Telecom Inc. has grown into one of Canada’s foremost fastest growing Information Technology providers in the country, providing a broad array of high value product and service solutions to clients operating some of the most mission critical networks and applications.
If you are looking to be an integral part of a vibrant, success-based environment with the core values of empowerment, flexibility, agility, innovation, high knowledge based, life balanced, and high ethics deeply embedded into the everyday culture, then Charter is a place for you to look. We are a high energy business focused team, providing the highest possible customer experience, with best-in-class engineering support.
Position Summary:
We are seeking an experienced Senior Network & Security Engineer to design, implement, and support enterprise networks for clients. You will lead network projects from design through cutover and resolve escalated tickets for our managed services and Juniper partner support customers. There is no fixed split between project and support work; you will move between the two as client needs change, including troubleshooting mid-project when issues arise. You will work mainly with Juniper (Junos and Mist), specializing in SASE/SSE, NAC, firewalls, and web security.
Key Responsibilities:
Support and deliver on client networks and produce high-level and low-level designs, migration plans, and test procedures
Configure and troubleshoot routing and switching, including BGP and OSPF, across multi-vendor environments, primarily Juniper
Deploy and manage multi-vendor firewalls (Palo Alto Networks, Fortinet, Juniper SRX), site-to-site and remote access VPNs, and segmentation
Deploy SASE/SSE and NAC solutions (e.g., Prisma Access, Zscaler, Cisco ISE)
Deploy and support enterprise wireless, both on-premises and cloud-managed (e.g., Juniper Mist)
Lead network refreshes, hardware swaps, and vendor migrations through cutover
Resolve escalated tickets for managed services and Juniper partner support customers within SLA, including vendor TAC cases and RMAs
Use scripting and automation (e.g., Python, Ansible) to standardize configurations and reduce manual effort
Produce and maintain MOPs, as-built documentation, and client runbooks.
Act as technical lead with clients, carriers, and vendors; mentor Solution Specialists and support pre-sales scoping
Qualifications:
Diploma or degree in Network/Computer Systems or a related field
JNCIP-ENT and/or JNCIP-SP certification is required
7+ years of hands-on enterprise network engineering, including design and lead roles.
Proven delivery of network refresh or migration projects, plus experience resolving support tickets against SLAs, ideally at a VAR or MSP
Advanced Juniper experience (Junos, Mist) and working knowledge of Cisco; Extreme, Aruba, or Meraki experience is an asset
Experience in two or more of: SASE/SSE, NAC, firewalls, or web security
Strong documentation and communication skills, and comfort switching between project work and reactive troubleshooting, including after hours
Valid Driver's License
Must be able to clear a Criminal Record Check upon request
Working Conditions:
Overtime as required
On-call as required
Minimal travel - less than 10%
Charter is an equal-opportunity employer committed to inclusive, barrier-free recruitment and selection processes. Diversity forms the foundation for excellence and Charter seeks team members who will work respectfully and constructively with everyone. We encourage applications from members of groups that have been historically underrepresented on any grounds listed under the Human Rights Code, including gender, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age and/or self-identify as Indigenous (status, non-status, Metis, and Inuit). To request an accommodation in completing an employment application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to people@charter.ca.
This job posting is effective October 8, 2026 and will close October 20, 2026.

Employment type
Permanent Full-Time

Work arrangement
No