Program Manager - Enterprise Learning - Work at Home

Program Manager, Enterprise Learning – Work at Home
Job Summary
Provides enterprise-level leadership for the design, governance, execution, and continuous improvement of enterprise learning programs and infrastructure. Ensures alignment of learning initiatives with organizational priorities, regulatory and compliance requirements, and workforce capability needs. Partners with cross-functional stakeholders to deliver scalable, effective, and compliant learning solutions across the organization.
Essential Functions
Leads the execution and lifecycle management of enterprise learning programs, including intake, design, deployment, and evaluation, ensuring alignment with organizational priorities and workforce capability needs.
Serves as program owner for designated learning initiatives, accountable for scope, quality, sustainability, and continuous improvement.
Partners with senior stakeholders across clinical, operational, HR, compliance, legal, and functional teams to translate business and regulatory requirements into scalable learning solutions.
Supports governance processes and forums, including intake prioritization, decision-making, and alignment with enterprise standards and capacity.
Contributes to curriculum and program design, including development and delivery of learning solutions, facilitation approaches, and learner experience.
Applies learning transfer and effectiveness principles to support engagement, application, and sustained behavior change.
Partners with learning technology, LMS, reporting, and digital teams to support content deployment, learner targeting, system functionality, and user experience.
Supports coordination and execution of enterprise learning cycles, including mandatory training and large-scale program rollouts, ensuring accuracy, consistency, and compliance.
Monitors program metrics and learning data, partnering with analytics teams to evaluate effectiveness, compliance, and outcomes, and identify improvement opportunities.
Leads or supports cross-functional initiatives, pilots, and enhancements, managing timelines, stakeholders, risks, and deliverables.
Partners with communications and stakeholder groups to develop and execute communication strategies that drive awareness, engagement, and adoption of learning programs.
Conducts research and applies emerging learning practices, tools, and methodologies to enhance program effectiveness, scalability, and learner experience.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education
Bachelors degree in communications, education, human resource management, or closely related field (required)
Masters degree in communications, education, human resource management, or closely related field (preferred)
Experience
5 years’ experience in learning, education, or human resources (required)
Skills And Abilities
Hard/Tech/Clinical Skills:
Instructional design
Adult Learning Theory
Project management
Research
Analytical thinking
Writing skills
Oral comprehension
Learning technology
Workday Learning
Virtual classrooms
Soft/Interpersonal Skills
Service orientation
Strategic thinking
Active listening
Problem solving
Critical thinking
Organized
Persuasion
Time management
Training
ATD Training and Facilitation certificate or BSMH Virtual Facilitation Skills Certificate within 6 months of hire (preferred)
Range
Minimum: $35.82
Maximum: $50.48
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What We Offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Work arrangement
Yes