Military and Veteran Student Success Coordinator

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Human Resources
humanresources@wnc.edu
(775) 445-4237
2201 West College Parkway
Carson City, NV 89703
Job Description
Administrative Faculty Contract. Non Tenure Track, Benefits Eligible
The Military and Veteran Student Success Coordinator serves as the primary point of contact for all military- and veteran-related benefits and academic advising at the college. This position provides comprehensive advising services to active-duty service members, veterans, dependents, and civilian employees, with specialized expertise in VA education benefits, DoD Tuition Assistance, National Guard waivers, MyCAA, and academic pathways. The position maintains critical oversight of Department of Defense and Fallon Naval Air Base MOUs, tracks and supports Tuition Assistance students.
Additionally, the position oversees the Veteran Resource Center One Stop in Carson, coordinates outreach and onboarding initiatives, supports VA work-study operations, and serves as a backup School Certifying Official. Decisions
made in this role directly impact institutional compliance and the college’s ability to effectively serve military and veteran students.
Duties and Responsibilities:
Military & Veteran Advising
Serve as primary point of contact (POC) for all Military and VA-related benefit inquiries
Provide guidance on: Tuition Assistance (TA), National Guard waivers, and GI Bill benefit processes
Deliver comprehensive academic advising services to Active-Duty Military, Civilians, Veterans and Veteran Dependents, and general population students, including but not limited to: WNC degree pathways, transfer pathways, and career guidance
Advise on Credit for Prior Learning (CPL) and transfer credits for course applicability
Provide on-site advising at the Fallon Naval air station
Serve as an Allied Health program resource/expert
Monitor Military and Veteran student progress and conduct regular check-ins throughout the semester
Military & Veteran Programming and Services
Lead strategic development of Military and Veteran student success initiatives aligned with institutional goals
Develop and execute enrollment, retention, and completion strategies
Collaborate on development of onboarding tools for military and veteran students such as Checklists, Orientations, and Resource guides
Implement regular mid-semester check-in processes with Military and Veteran Students to ensure persistence to degree
Lead ongoing program evaluation, including development of annual reports, performance metrics, and continuous improvement strategies aligned with institutional goals
Report retention, persistence and completion data for Military and Veteran Students to the Enrollment Management Committee and college leadership
Complete the annual NSHE Veteran Report
Oversight of Military and Veteran One-Stops in Carson and Fallon
Ensure appropriate staffing and coverage
Supervise and maintain VA Work-Study contracts and student workers
Provide access to non-educational VA resources and referrals
Develop, track and manage the budget related to the operations of the Military and Veteran One Stop in Carson and Fallon
Train campus community on referral processes and veteran support resources
Serve as back-up School Certifying Official (SCO)
Collaborate with Controller’s Office, Financial Assistance Office, School Certifying Official and Admissions & Records (A&R) for implementation of new strategies
DoD & Fallon Naval Air Base MOU Management
Lead MOU (Memorandum of Understanding) agreements with DoD (Department of Defense) and NAS (Naval Air Station) Fallon
Comp