🚀 We're Hiring: Senior Relationship Manager | 📍 Location: Bhubaneswar, Odisha

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🚀 We're Hiring: Senior Relationship Manager
Company: TPI Pay Fintech Private Limited
Position: Senior Relationship Manager
Department: Enterprise Sales
📍 Location: Bhubaneswar, Odisha
💼 Employment Type: Full-Time
💰 Salary: ₹20,000 – ₹60,000 per month
Reporting To: Enterprise Sales Lead
About the Role
TPI Pay Fintech Private Limited is looking for an experienced and driven Senior Relationship Manager to build, manage, and strengthen long-term relationships with mid-size and enterprise B2B clients.
The role focuses on understanding client requirements, recommending suitable SaaS, Banking-as-a-Service (BaaS), API Banking, Embedded Finance, and Payment solutions, and managing the complete post-sales relationship.
Key Responsibilities
Manage and grow a portfolio of mid-size and enterprise B2B clients.
Build relationships with CXOs, founders, finance heads, and senior stakeholders.
Understand client business needs and recommend suitable FinTech solutions.
Manage client onboarding, implementation, adoption, renewals, and account expansion.
Identify upselling and cross-selling opportunities.
Work closely with Sales, Product, Technology, Operations, Customer Success, and Compliance teams.
Conduct Quarterly Business Reviews (QBRs) and client meetings.
Monitor customer engagement, account performance, and renewal opportunities.
Handle commercial discussions, pricing, renewals, and service agreements.
Maintain accurate CRM records, sales forecasts, account plans, and reports.
Achieve revenue, retention, customer satisfaction, and portfolio growth targets.
Required Skills
Strong B2B Relationship Management skills.
Excellent communication and presentation skills.
Strong negotiation and stakeholder management skills.
Consultative selling approach.
Good understanding of SaaS, FinTech, Payments or Banking solutions.
Proficiency in MS Excel, PowerPoint, Word, and Outlook.
CRM experience is preferred.
Knowledge of LinkedIn Sales Navigator, Teams, Zoom, Google Meet, Slack, and email automation tools is an advantage.
🎓 Qualification
Graduate in any discipline.
Preferred: B.Com, BBA, BBM, BA, MBA, B.Tech
💼 Experience
2–3 years of experience in B2B/Enterprise Sales or Relationship Management.
Experience in FinTech, BFSI, Payments, Lending, Banking, or Financial Services preferred.
Experience managing mid-size or enterprise clients.
Ability to work with senior business stakeholders.
Self-driven and target-oriented.
📊 KPIs
Revenue Achievement
Client Retention & Renewals
Upselling & Cross-selling
Customer Satisfaction
Portfolio Growth
Account Expansion
Sales Pipeline Performance
📍 Job Details
Location: Bhubaneswar, Odisha
Salary: ₹20,000 – ₹60,000 per month
Employment: Full-Time
Interested candidates can apply through LinkedIn with their updated resume.
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