Director Field Operations

Description
The Field Operations Director will manage and supervise the activities of the Field team. Lead the overall execution effectiveness of the field team including Driving Sell Out, visit compliance, training compliance, cost control, and metrics reporting.
Responsibilities
What will you do?
Build and maintain long-term trusting relationships with remote representatives and management/corporate support teams.
Act as the liaison and maintain positive relationships between Regional Managers, managers, representatives, corporate/client teams, clients, and retailers overseeing day-to-day activities with deliverables, promotions, and other processes and assignments.
Evaluate, recommend, customize, and implement all operational "best practices' that support, promote, and enhance business direction and desired outcomes.
Meet regularly with the Client Services team and management to ensure excellent customer service and ensure that client/contract expectations are being met.
Collaborate with management and corporate partners on representative and client program success in all qualitative and quantitative measures. How will you succeed?
Demonstrate excellent verbal/written communication and interpersonal skills.
Create a culture of performance excellence that attracts and retains top talent.
Manage multiple priorities, adapt well to change, maintain strict confidentiality, and be detail-oriented.
Ability to self-motivate and effectively manage your time.
Meet or exceed target completion goals while minimizing re-scheduling of all service orders.
Align resources to accomplish all objectives.
Qualifications
Experience and Qualifications
Bachelor's degree in a business-related field preferred.
Minimum two years of management experience in retail, retail operations, merchandising, sales, marketing, and service organizations required.
Minimum three years in retail, merchandising, and/or consumer packaged goods required.
Proficiency in using Microsoft Office Suite.
About Us
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Administration
Position Type: Full time
Business Unit: Corporate
Salary Range: $113190.00 - $113190.00
Company: Mosaic Sales Solutions US Operating Co, LLC
Req ID: 41627

Work arrangement
Yes