SBD Loan Coordinator

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .
Associate can be located anywhere within the Arvest 4 State Operational Footprint (AR,KS,MO,OK).
Availability is needed Monday through Friday 8:00 am to 5:00 pm with ability to work additional hours as needed.
Preferred Qualifications are:
Prior commercial loan assistant or processing experience.
Familiarity with loan processing systems and small business lending or commercial lending terminology.
Knowledge of regulatory requirements in the small business or commercial lending process.
The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers and associates first as we continue to fulfill our mission – People helping people find financial solutions for life.
Job Title: SBD Loan Coordinator
The SBD (Small Business Division) Loan Coordinator at Arvest is instrumental in the small business loan processing, closing and compliance for the bank. They provide centralized support during the loan assistance phase of small business loan requests and ensure each loan complies with loan policy requirements and state and federal banking regulations. The SBD Loan Coordinator works to meet team Service Level Agreements (SLA’s) and maintains up-to-date working knowledge of departmental procedures, forms, Arvest Loan Policy, real estate regulations, and small business lending laws.
What You’ll Do at Arvest: (Other duties may be assigned.)
Provide exceptional customer service by promptly and courteously responding to phone and email requests. Consistently exhibit courtesy, competency and genuine concern.
Prepare and distribute loan documentation and compliance disclosures for small business loan requests. Communicate with lending staff to ensure accuracy and timeliness. Maintain thorough knowledge of bank products and services including pricing, bank policies and federal regulations.
Manage the shared email inbox, ensure proper sorting, forwarding to appropriate groups, timely responses to inquiries, and completion of all necessary tasks.
Collaborate with internal and external business units to support various loan processing and renewal components. This may include generation of loan documents, title searches/commitments, in-house evaluation (IHE)/appraisals, Uniform Commercial Code (UCC) searches, property searches, SBA (Small Business Administration) department approvals/documentation, and obtaining final title work from title companies.
Prepare and process loan applications, ensure completed applications are used to request correct loan documentation for each loan.
Review loan documents prior to closing to ensure accuracy (legal descriptions, closing dates, fees, rate and terms according to the approvals). Forward all closing documentation to the loan closer.
Manage the loan booking process for all secured loan transactions, prepare for the perfection and post-closing functions, and pay third-party invoices.
Facilitate the closing process with the local banks and title companies, ensure all processes are compliant with laws and regulations, and perform actions according to established SLA’s.
Electronically file loan closing documents using document imaging software adhering to record-keeping compliance regulations.
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
Responsibilities:
Toolbox for Success:
High school diploma, general education degree (GED), or equivalent work or military experience.
2 years of financial services industry experience or equivalent.
1 year of commercial, consumer or mortgage lending experience.
1 year of customer service experience.
Working knowledge of Microsoft Office, Google Workspace, or equivalent.
Relevant military experience is considered for veterans and transitioning service members.
Preferred:
Associate’s degree.
Arvest experience.
Working knowledge of lending regulations.
Physical Demands:
Regular attendance is an essential function of the job. The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
We offer competitive compensation, benefits packages, and significant professional growth.
Arvest Bank is committed to providing equal opportunity to all persons regardless of race, color, race-based hairstyles and textures, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis, which now or in the future may be specified by law.
Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
Grade 13
Pay Range: $22.50 - $28.10 per hour

Work arrangement
Yes