Back Office Assistant

Company Description KickSmart Marketing is a strategic marketing partner focused on helping organizations achieve significant and sustainable growth. The team combines deep market research, consumer insight, and innovative brand strategies to deliver customized solutions that go beyond traditional consulting. With over 20 years of proven success across industries such as advertising and stationery, KickSmart Marketing specializes in market research, brand strategy, campaign management, and market expansion. The company values collaboration and customization, working closely with clients to craft impactful marketing strategies that differentiate their brands and drive measurable results.
Role Description The Back Office Assistant is a full-time remote role responsible for supporting daily business operations and ensuring smooth administrative workflows. This role involves managing documentation, updating records and databases, preparing basic reports, and maintaining organized digital filing systems. The Back Office Assistant will coordinate with internal teams, handle routine customer and vendor inquiries via email or chat, and assist with scheduling, data entry, and follow-up tasks related to marketing projects. The role also includes monitoring task progress, identifying discrepancies or data issues, and communicating findings to relevant team members to support informed decision-making.
Qualifications
Candidates should possess strong Back Office Operations skills, including data entry, record management, and workflow coordination.
Candidates should possess solid Analytical Skills, including attention to detail, basic data analysis, and problem-solving abilities.
Candidates should possess Administrative Assistance skills, including scheduling, document preparation, and digital filing.
Candidates should possess effective Communication skills, including clear written and verbal communication with internal and external stakeholders.
Candidates should possess Customer Service skills, including professional email and chat etiquette and responsiveness to inquiries.
Additional beneficial qualifications include proficiency with office productivity tools (e.g., spreadsheets, word processing, collaboration platforms), ability to work independently in a remote environment, and strong time management skills.
Prior experience in a back-office, administrative, or operations role is preferred, and familiarity with marketing or professional services environments is an advantage.

Work arrangement
Yes