Receptionist Sales

Company Description FlexAbility Physiotherapy and Rehabilitation Clinic is a leading physiotherapy and sports rehabilitation center focused on expert care and personalized recovery solutions. Founded to redefine physiotherapy services in India, FlexAbility blends clinical excellence, advanced techniques, and a compassionate approach to help individuals recover faster and move better. With branches in key Bengaluru locations such as Koramangala and Jayanagar, the clinic treats sports injuries, post-surgical rehabilitation needs, musculoskeletal pain, neurological conditions, and more. Highly trained physiotherapists create customized treatment plans tailored to each patient’s goals. FlexAbility is committed to setting new benchmarks in quality, patient experience, and outcomes, making it a trusted choice for individuals, athletes, and healthcare professionals.
Role Description The Receptionist Sales role is a full-time, on-site position based in Bengaluru at FlexAbility physiotherapy and sports rehabilitation clinics. The individual in this role will greet patients and visitors, manage front desk operations, answer phone calls, schedule appointments, and maintain patient records with accuracy and confidentiality. Daily responsibilities include handling inquiries about services, explaining treatment offerings, supporting patient registration and billing processes, and coordinating with clinical staff to ensure smooth workflow. This role also involves engaging with prospective patients, promoting clinic services, assisting with basic sales follow-ups, and providing high-quality customer service to support a positive patient experience. The Receptionist Sales team member is expected to maintain a professional, welcoming environment and uphold clinic standards in communication and service.
Qualifications
Candidates should possess strong Receptionist Duties and Clerical Skills to manage front desk operations, appointment scheduling, and basic administrative tasks.
Candidates should possess excellent Phone Etiquette and Communication skills for handling calls, responding to inquiries, and coordinating with patients and staff.
Candidates should possess solid Customer Service skills to ensure a welcoming environment and a positive experience for patients and visitors.
Basic computer literacy, including experience with office software and appointment or billing systems, is beneficial.
Prior experience in healthcare, physiotherapy clinics, or customer-facing roles is an advantage.
Ability to work on-site full time in Bengaluru, manage multiple tasks, and maintain professionalism under busy clinic conditions.
A minimum of a high school diploma; additional training in administration, healthcare, or sales is preferred.

Work arrangement
No