Manager, Ad Operations

InMobi (Corporate)
InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd.
InMobi Advertising
InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com.
Glance
Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com.
Overview of the Role:
As Manager, Ad Operations, you’ll play a critical role within InMobi’s North America Go-to-Market (GTM) organization, serving as the primary operational bridge between our regional Sales teams and Global Revenue Services (GRS) at our headquarters. Often referred to as “the Machine,” GRS is both the analytical core and the operational connective tissue of the company, linking systems, teams, and workflows to ensure flawless execution across our global exchange business.
In this role, you’ll be the in-region triage and operational partner for InMobi Exchange, supporting Sales, Client Development, Agency Development, Programmatic Trading teams, DSP Partner Managers, and GRS teams across time zones. You’ll own media planning, real-time campaign and deal operations, and rapid issue resolution, while delivering proactive, data-driven insights that ensure seamless execution and exceptional performance across PMP and Brand IO activities.
This is a highly collaborative, demand-facing operations role, built for someone who thrives in a dynamic environment, brings deep programmatic expertise, and balances consultative strength with operational rigor.
Location: This position is based onsite in our New York City office.
The Impact You’ll Make:
Campaign & Deal Operations
Serve as the primary North America point of contact for RFP triage, Brand IO setup, audience and deal requests, pacing checks, and creative QA
Oversee the end-to-end campaign lifecycle, including IO validation, deal configuration, creative troubleshooting, pacing strategy, and KPI monitoring (CTR, VCR, Viewability, and beyond)
Monitor PMP and Brand IO performance in real time, identifying anomalies, surfacing insights, and driving optimization recommendations for stronger outcomes
Ensure configuration accuracy across SFDC, Beeswax, and other operational systems, maintaining compliance with platform policies and brand-safety standards
Manage the regional triage queue in Salesforce, ensuring SLA adherence, same-day responsiveness, and high-quality operational support
Cross-Functional & Global Partnership
Act as the operational liaison between GTM teams (Sales, CSMs, Agency Development, DSP Partner Managers) and GRS at HQ (IST), ensuring smooth handoffs and continuous workflow across time zones
Participate in daily GTM syncs and weekly HQ/CoE reviews to align on campaign performance, triage trends, operational challenges, and strategic priorities
Gather and elevate market-specific feedback to HQ teams to help refine workflows, tooling, data quality, and operational processes
Quality & Operational Excellence
Serve as a regional quality gatekeeper, ensuring data integrity, campaign hygiene, and consistency across audience mapping, deal inclusion, pacing setup, and inventory alignment
Conduct periodic deal health audits to detect inefficiencies, ensure SLA compliance, and maintain operational excellence across teams
Enablement & Team Culture
Lead training and enablement sessions on SOPs, campaign setup, reporting, troubleshooting, and operational best practices
Foster collaboration across L1-L3 operations teams, reinforcing cross-regional alignment and a culture of precision, discipline, and continuous improvement
The Experience We Need:
8+ years of experience in programmatic operations, campaign management, deal operations, or ad operations, ideally within a global ad tech organization
Strong expertise in PMPs, Private Auctions, Brand IOs, and campaign setup workflows across major DSPs (DV360, The Trade Desk, Xandr, Beeswax)
Advanced proficiency in Excel, SQL, and BI tools (Looker, Tableau, Power BI), with the ability to analyze data, diagnose issues, and communicate insights clearly
A solid understanding of creative QA, pacing logic, inclusion/exclusion workflows, and deal health optimization
Proven ability to partner effectively with Sales, Client Development, CSMs, Product, and HQ Operations stakeholders
Comfort working across global time zones to support operational continuity between North America teams and India HQ
Experience mentoring or training new hires and enabling teams in operations, analytics, or technical troubleshooting
Exceptional attention to detail, a structured approach to problem-solving, and a passion for operational excellence
Strong communication skills and the ability to navigate fast-moving environments while balancing multiple workstreams
At InMobi, you’ll be surrounded by people who…
Think big and act fast: We’re entrepreneurial, thrive in ambiguity, and love solving high-impact problems
Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential
Own their outcomes: We take responsibility, make bold decisions, and execute with confidence
Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility
Believe in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren’t afraid to take smart risks
Award-winning culture, best-in-class benefits
Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location.
The base (fixed) salary for this role ranges from $130,500 to $161,000 USD (min to max of base salary pay range). This salary range is applicable for our offices located in California and New York*.
*Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country.
In addition to cash compensation, based on the position, an InMobian can receive equit