Live opening · Posted 3 days ago
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About the role
Description supplied by the original job listing.
Apply & Complete the Tests Here: https://forms.gle/kctYMFiZhc6PyxRV6
Location: Nicaragua preferred, but applicants from other locations may be considered
Work Environment: Remote
Schedule: Initially Monday–Friday; availability to transition to a schedule that may include weekends in the future is required.
What are we looking for?
For this opening, we will be prioritizing candidates who meet the following profile:
Medical Degree – REQUIRED
High English proficiency – REQUIRED, especially verbal communication
Minimum 6 months of Customer Service experience
Strong ability to work in a fast-paced, multitasking environment
Strong communication skills and confidence interacting with patients and healthcare providers
Excellent attention to detail when reviewing medical information and documentation
Previous remote work experience is a plus
Call Center experience is preferred, but not required
Advanced English and Spanish; ability to assist with verbal interpretation when needed
Ability to handle confidential medical information responsibly
Strong organization, adaptability, critical thinking, and problem-solving skills
What does a Medical Assistant do?
Our Medical Assistants provide direct support to healthcare providers throughout the patient visit workflow. Main responsibilities include:
Preparing and reviewing patient charts and medical documentation before appointments.
Supporting patients and providers during virtual consultations and assisting with connectivity when needed.
Providing English/Spanish interpretation support when required.
Updating appointment statuses and patient information across healthcare management systems.
Reviewing clinical documentation after visits for completeness and accuracy.
Coordinating follow-ups, documentation, and provider recommendations.
Communicating professionally with patients, providers, and internal teams while managing multiple priorities.
Important: Completing the application and assessments does not guarantee an interview. Profiles will be screened based on the requirements above, with particular emphasis on medical background, English proficiency, customer service experience, communication skills, and ability to perform effectively in a multitasking environment.
Work arrangement
Yes
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