Key Account Manager-DACH

Responsibilities
1.Understand Retail KA's needs and requirement in regards to robotic and digitalized
cleaning operation solutions;
2.Identify the decision-making process and key stakeholders in Retail KA's organization;
3.Develope and maintain a solid and trusting relationship between major Retail KA and
company;
4.Strategically consult key stakeholders with pertinent value propositions to create
demands and manage expectations;
5.Negotiate agreements and contracts with executives for terms, pricing, services and
long-term partnership;
6.Act as the main point of contact of KA to drive and collaborate with extertal and internal
teams including sales, product solution, service, R&D, marketing and distributor(s) to
ensure all KA needs met and keep improving customer success;
7.Lead and collaborate with the sales team to maximize revenue by up-selling or cross
selling;
8.Plan and presen reports on account progress, goals, milestones and gaps to share with
team members, stakeholders, and possible use in future case studies or company training.
Requirements
1.Major in automation or engineering or business administration, college degree or above
(those who have worked in FM companies or cleaning machine/robot
companies will be preferred)
2.At least 5 years working experience in sales, marketing or related roles
3.Diligent, open-minded, responsible and quick learner
4.Language skills: Native Fluent English &German
5.Team player, good communication, coordination skills, good at analysing and solving
problems
6.Frequent business travel is required

Work arrangement
Yes