Commercial Operations Partner

About Tylt
At Tylt, we're building the next generation of global payment infrastructure powered by stablecoins.
Our platform enables businesses to collect payments, send payouts, convert between fiat and stablecoins, and move money across borders with greater speed, transparency, and efficiency.
We're building infrastructure that connects merchants, payment providers, financial systems, and blockchain networks across global markets. Strong operational processes are essential to ensuring that these systems and relationships work efficiently as Tylt scales.
About the Role
As a Commercial Operations Partner, you'll support the processes and activities that keep Tylt's business running efficiently.
You'll work across operational coordination, payment and merchant processes, internal workflows, reporting, documentation, and cross-functional projects. You'll collaborate with teams across Product, Engineering, Commercial, Finance, Compliance, and Customer Support to help resolve issues and improve how Tylt operates.
This role is suited to someone who enjoys solving operational problems, organising complex information, and working across different teams.
What You'll Do
Support day-to-day business and operational processes.
Coordinate activities across Product, Engineering, Commercial, Finance, Compliance, and Support.
Monitor operational workflows and identify issues or delays.
Support payment, transaction, merchant, and settlement-related processes.
Maintain accurate operational records and documentation.
Investigate operational issues and coordinate their resolution.
Track tasks, requests, deadlines, and dependencies across teams.
Prepare operational reports, summaries, and internal updates.
Help document standard operating procedures and business workflows.
Identify opportunities to improve existing processes.
Support the implementation of new operational processes.
Coordinate cross-functional projects and initiatives.
Research tools and approaches that can improve operational efficiency.
Help identify recurring issues and recommend process improvements.
Maintain clear communication between teams throughout operational processes.
Support leadership with operational information and analysis.
Ensure assigned operational activities are completed accurately and on time.
What We're Looking For
1–4 years of experience in operations, business operations, payments, fintech, project coordination, or a related field.
Strong organisational and analytical skills.
Excellent written and verbal English.
Strong attention to detail.
Ability to manage multiple tasks and priorities.
Strong problem-solving skills.
Comfortable working with data, documentation, and operational processes.
Ability to coordinate effectively across multiple teams.
Comfortable investigating issues and following them through to resolution.
Ability to work independently in a remote environment.
Interest in fintech, payments, stablecoins, blockchain, or financial infrastructure.
Preferred Qualifications
Experience with one or more of the following is a plus:
Payment operations
Merchant operations
Transaction processing
Payment gateways
Payment service providers
Reconciliation
Settlement processes
Financial operations
CRM systems
Operational reporting
Process documentation
Workflow management
Project coordination
Business process improvement
Fintech platforms
Stablecoin payments
Digital assets
Cross-border payments
Why Join Tylt?
At Tylt, you'll be working on real financial infrastructure where strong operations directly support how businesses move money globally.
You'll have the opportunity to:
Work with real payment and transaction processes.
Gain hands-on experience across fintech and stablecoin infrastructure.
Collaborate with Product, Engineering, Commercial, Finance, Compliance, and Support.
Work directly with leadership on operational initiatives.
Help build scalable processes as Tylt expands into new markets.
Develop expertise in global payments and financial infrastructure.
Work with an international team in a remote-first environment.
Take meaningful ownership of operational projects as the company grows.

Work arrangement
Yes