Sr. Manager - Client Success

Red Baron Pvt. Ltd. is an independent global creative agency that combines innovative thinking with cutting-edge technology and storytelling to help clients achieve their business and brand objectives. We blend strategy, design, technology, and a dash of magic. Our team brings together problem-solvers, idea-strategists, technologists, and creative thinkers. Together, we help make brands memorable.
Role : At Red Baron, you’ll build trusted partnerships with our multinational technology clients and act as an extension of their marketing teams, helping them achieve their business goals with meaningful marketing and brand work. In this full-time, on-site role in Bengaluru, you’ll lead client relationships from the first discovery conversation through delivery, making sure every solution reflects each client’s needs and brand.
Skills:
5 to 7 years of experience in a marketing agency or a new age tech startups.
Demonstrated experience in client success, account management within a creative, marketing, or digital agency environment.
Strong skills in stakeholder management, relationship building, and managing multiple accounts with competing priorities.
Experience in brand strategy, video storytelling, events and campaign execution, with the ability to connect client goals to measurable outcomes.
Ability to collaborate effectively with cross-functional teams including creative, content, technology, and performance marketing.
Excellent communication, presentation, and negotiation skills, with clear, professional written and verbal communication in English.
Grow client accounts by building long-term relationships and identifying opportunities to expand the partnership.
Achieve the quarterly billing estimation and budget forecasting and effective management of the projects in pipeline

Work arrangement
No