Customer Support Associate

WE'RE HIRING Customer Support Experts (Voice Process - Domestic Travel Support) Noida/Mohali
| 5 Days Working with 10 hours shift | Rotational Shifts & Weekly Offs Cab Facility Provided in odd hours
About the Role :-
Join our growing Domestic Travel Support Team and help deliver exceptional travel experiences. Ideal for customer-centric professionals looking to build a rewarding career in the Airline, Travel, and OTA industry.
Key Responsibilities:-
• Handle inbound voice-based customer interactions.
• Assist with bookings, modifications, cancellations, rebooking's, and refunds.
• Deliver timely and accurate resolutions.
• Adhere to quality, compliance, and process standards.
• Collaborate with Team Leaders, SMEs, and support teams.
• Maintain customer data confidentiality.
Eligibility Criteria: -
• Undergraduate and Graduate candidates can apply. (No Freshers)
• Minimum 6 months of Customer Service, BPO, Contact Center, Travel, Airline, or OTA experience.
• Strong communication and customer handling skills.
• SHL Score: B1 and above.
Why Join Us?
✓ Competitive salary and career growth opportunities.
✓ Exposure to leading travel support operations.
✓ Dynamic and employee-friendly work culture.
✓ Continuous learning and development opportunities.
✓ Opportunity to grow with a high-performing team.
Apply Now and Take Off with Your Career! ✈
HR Contact: 7906772478 (Vishal Singh) / 7011087542 (Anupam) Both are available on Wtsapp.

Work arrangement
No