Salesperson

Company Description Amazon is a global technology and e-commerce company that offers a wide range of products and services, including online retail, digital content, cloud computing, and logistics solutions. The company is known for its customer-centric culture, data-driven decision-making, and continuous innovation. Amazon provides employees with opportunities to work with advanced technologies, contribute to large-scale operations, and develop their careers across diverse business areas. Team members are encouraged to take ownership, solve complex problems, and improve processes to deliver better value for customers. The organization fosters an inclusive, performance-oriented environment with a strong focus on safety, integrity, and respect.
Role Description This is a full-time, on-site Salesperson role based in Mumbai. The Salesperson will work directly with customers to understand their needs, recommend suitable products or solutions, and support them through the purchasing process. Day-to-day responsibilities include engaging with walk-in and business customers, demonstrating product features, answering questions, and ensuring a high-quality customer experience. The role involves meeting sales targets, maintaining accurate records of interactions and transactions, and collaborating with internal teams such as operations, inventory, and customer support. The Salesperson will also monitor market trends, gather customer feedback, and proactively identify opportunities to improve sales performance and store operations.
Qualifications
Strong customer service and relationship-building skills, with the ability to engage professionally with diverse customers.
Sales and negotiation abilities, including experience working toward targets, handling objections, and closing sales.
Basic proficiency with digital tools and systems, such as point-of-sale software, inventory tracking systems, and common office applications.
Clear and effective communication skills in English; proficiency in local languages commonly used in Mumbai is an advantage.
Ability to work on-site in a fast-paced retail or commercial environment, including adherence to schedules and store procedures.
Strong problem-solving skills, attention to detail, and a focus on providing accurate information to customers.
Collaborative mindset, with the ability to work as part of a diverse team and support colleagues during peak periods.
Prior experience in retail, e-commerce, or business-to-consumer sales is preferred but not mandatory.
Minimum of a high school diploma or equivalent; additional education in business, marketing, or a related field is a plus.

Work arrangement
No