Hotel staff

Company Description Khem Villas is a hospitality unit of Ranthambhore Wildlife Alliance Pvt. Ltd., located near the Ranthambhore National Park in Sawai Madhopur. The property focuses on offering guests a comfortable, nature-oriented stay while promoting wildlife conservation and responsible tourism. Team members work in an environment that values guest satisfaction, environmental awareness, and local community engagement. Working at Khem Villas offers exposure to hospitality operations in a unique wildlife destination and opportunities to contribute to sustainable tourism.
Role Description The Hotel Staff role is a full-time, on-site position based at Khem Villas in Sawai Madhopur. Responsibilities may include welcoming and assisting guests at reception, managing check-in and check-out processes, and handling reservations and bookings. Team members support daily guest services, such as responding to inquiries, coordinating room and activity allocations, and ensuring a smooth guest experience. The role may involve assisting with food and beverage service, maintaining cleanliness and order in public areas, and collaborating with other departments to meet service standards. Flexibility to work varied shifts, including weekends and holidays, is expected.
Qualifications
Strong Communication and Customer Service skills, with the ability to interact courteously and professionally with guests.
Experience or aptitude in Reservations and Receptionist Duties, including handling bookings, check-ins, check-outs, and guest inquiries.
Basic knowledge or experience in Food & Beverage service, such as taking orders, serving meals, and maintaining hygiene standards.
Prior experience in hospitality, hotels, or resorts is an advantage, especially in guest-facing roles.
Ability to work collaboratively in a team, adapt to changing operational needs, and maintain a service-oriented attitude.
Attention to detail, reliability, and a willingness to learn standard operating procedures and safety guidelines.
Comfort working in a wildlife-focused, eco-friendly environment; local language skills and basic English communication are beneficial.

Work arrangement
No