Customer Relations Intern

We are hiring a Consumer Relations Intern at Snackible.
We are seeking a motivated intern to manage customer interactions and support our community engagement efforts across channels
Role Details
Position: Consumer Relations Intern
Location: Saki Naka, Andheri (E), Mumbai (On-site / Full-time)
Timings: 10:30 AM – 7:00 PM
Stipend: INR 5,000 per month
Company Background
Snackible aims to deliver healthy, delicious snacks while creating a balanced approach to modern snacking. Operating through e-commerce, online marketplaces, and retail avenues across India, we are expanding our team to continue innovating in the healthy snack market.
Responsibilities
Serve as the primary contact point across WhatsApp, Instagram, email, calls, and marketplaces.
Address customer inquiries, feedback, and complaints in a brand-aligned manner.
Assist in managing customer communities and driving active participation.
Route inbound leads to appropriate internal teams and assist with survey and feedback processes.
Track consumer behavior trends and share operational feedback with marketing, product, and operations teams.
Skills and Attributes
Outstanding written and verbal communication skills.
Strong ownership mindset with the ability to handle daily customer communications.
Adaptability in a fast-paced work environment with efficient multitasking skills.
Interest in consumer experience, community building, or FMCG/D2C operations.
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Work arrangement
No