Director, MACA Center of Excellence (CoE), Asia

Primary Function of Position
The Director, MACA Center of Excellence (CoE), Asia is responsible for defining and advancing the strategic capabilities of the Market Access & Custom Analytics (MACA) organization in the Region.
Working in close partnership with our MACA leaders in Japan, Korea, Taiwan, and India, as well as other Regions and enabling functions, this individual will establish an operating model, governance framework, and capability roadmap for MACA across Asia. The Director will balance Regional consistency with local Market agility, ensuring common standards, tools, and processes while preserving the flexibility required to meet local Market needs. Additionally, a key accountability is to lead the vision, strategy, and requirements definition of a MACA analytics platform and associated capabilities, in close partnership with Enterprise IT and/or Product Development teams, that support MACA consulting services in each Market.
As the Regional Center of Excellence leader, this role serves as an integrator between the Asia MACA organization and MACA teams in other Regions, accelerating the adoption of best practices while representing Asia's unique needs.
Success will be measured not only by operational excellence, but by the extent to which MACA becomes a strategic capability in Asia that strengthens customer value and accelerates business growth.
Roles & Responsibilities:
Define and execute the long-term vision and strategic roadmap for the Asia MACA Center of Excellence.
Build scalable organizational capabilities supporting our MACA teams in each Market.
Lead the strategy and evolution of the MACA analytics platform and associated capabilities.
Partner effectively with Enterprise IT, Digital, Product Development, and Global Analytics teams.
Evolve the Regional operating model, governance, and ways of working.
Establish standardized MACA methodologies, frameworks, tools, and templates that improve consistency while allowing for appropriate Market customization.
Drive operational excellence by identifying opportunities to improve efficiency, simplify processes, and increase the scalability of MACA consulting services.
Facilitate the sharing of best practices, successful customer engagements, case studies, and reusable analytical methodologies across Markets.
Serve as the primary liaison between Asia MACA and other MACA teams, ensuring strong communication, alignment, and adoption of Global tools while representing Asia's perspectives and innovations.
Develop performance metrics and dashboards that measure MACA operational effectiveness, capability maturity, and business impact across the Region.
Foster a culture of continuous improvement, collaboration, innovation, and knowledge sharing throughout the Asia MACA organization.
Partner with Regional Marketing, Commercial, GAVE, Clinical Affairs, IT, and other enabling functions to strengthen the overall MACA capability across Asia and increase business outcomes.
Skills, Experience, Education, & Training:
Bachelor's degree with 12+ years of experience or an advanced degree (Master's or Doctorate) with 8+ years of experience.
Excellent project management skills with exposure to enterprise-scale capability-building or transformation initiatives.
Significant experience leading Regional or Global cross-functional initiatives in complex, matrixed organizations.
Experience in healthcare consulting, healthcare analytics, marketing and strategy, market access, commercial excellence, or related healthcare leadership roles.
Proven ability to standardize business processes while balancing Regional consistency with local Market flexibility.
Exceptional communication and executive presentation skills with the ability to influence senior leaders across multiple functions and geographies.
Strong collaboration and stakeholder management skills with the ability to build relationships across Regional and Global organizations.
Demonstrated ability to build organizational capability through coaching, knowledge sharing, leading without direct authority, and process improvement.
Proficiency in English is required.
This position can be based in Singapore, Japan, Korea, Taiwan, or India.
Expected travel across Asia and internationally is approximately 35%.

Employment type
Full-time

Work arrangement
Hybrid