Business Development Associate

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.
Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!
What is on Offer:
Best Combination of Salary (₹5.4 - 7.5 LPA)
Work with a young & passionate team to excel and make an impact
Work closely with the founders
Fast Career Growth with fast appraisals and fast salary increase
Super passionate team with deep conviction which has stayed together during covid.
Very high ownership role in a fast-paced environment
Great Culture -> No hierarchy/politics nonsense guaranteed!
Growth Path:
GM/Director - 35-50 LPA
Head - 18-35 LPA
Manager - 10-18 LPA
Associate - 5-10 LPA
About us
The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:
Ashish- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.
Arun- Cofounder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore.
Chirag- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.
What we are looking for:
Roles & Responsibilities:
The sole point of contact in building and managing a highly engaged community of business entrepreneurs/ agents.
Educating members about TravClan and managing 100-200 business accounts.
Working in close interface with the finance, product, and marketing team to build better processes, products, and reach, respectively.
Healthy retention of agents while growing the volume of Agent's business through TravClan
Ensuring customer delight while managing Agent's grievances related to payments, services, products etc.
Effectively managing feedback and escalations from customers and vendors.
Hosting country-wide offline and online events & meet-ups of members from time to time.
Desired Candidate Profile
Has prior experience.
Ethical, hardworking, and 'passionate about startups' mindset
Excellent structured problem-solving ability
Good understanding of different business verticals
Disciplined & Process Oriented
Presence of Mind
Willing to learn more
Check if you fit in the role-
You Must-
Be Customer-Centric
Enjoy speaking to clients on call
Have high ownership to complete your work
Be good at negotiating with suppliers
You Can-
Improve business acumen
Improve negotiation skills
You Want to-
Improve business acumen
Improve negotiation skills
This role is not ideal for someone who is-
not comfortable with tight timelines/targets
not disciplined to sit and work
not good at resolving customer queries or escalations
not comfortable with long working hours i.e. 10 - 12 hours daily
not excited about working on Saturdays (6 days a week)
Important Points:
Office Location- Connaught Place, Delhi
Work Timings - You are considering joining a startup. Building anything of value takes time.
Fast pace translates to fast growth and exciting responsibilities

Work arrangement
No