Liability Claims Handler

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Liability Claims Handler
Job Location: UK Wide
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity Liability Claims Handlers / Liability Desktop Adjusters anywhere in the UK
We are looking for dedicated Liability Claims Handlers to join our team. You will manage EL/PL injury and/or Third-Party Property Damage claims with flexible working arrangements, including hybrid options.
This technical role involves investigating policy and legal liability, settling claims for our insurer and corporate clients, and handling third-party injury and/or public liability property damage claims independently and under referral.
You will investigate allegations against policyholders, provide detailed advice on liability, collate relevant information, identify fraud risks, maintain proactive contact with all parties, manage litigation where appropriate, and ensure accurate maintenance of databases and correspondence.
With one of the largest teams of liability experts in the world, Sedgwick supports and resolves property, general, auto, product and professional liability claims and helps our clients maintain brand protection in times of crisis.
The skills you will have when you apply:
Thorough knowledge of current case law, common law/statutes, and regulations.
Insurance qualifications are desirable, but relevant experience is equally valued.
Strong team working and collaboration skills.
Good understanding of insurance law and policy wording interpretation.
Knowledge of contract, statute, and civil liability.
Strong investigation skills and attention to detail.
Ability to work with corporate clients, small businesses, insurers, and brokers.
Influencing skills to gain agreement on proposals and ideas.
Effective listening and empathetic response skills.
Clear and concise communication skills.
Motivation to provide prompt, efficient, and personalised service to both external and internal customers.
What we'll give you for this role:
Remuneration & More
Competitive salary taking into account skills, experience and qualifications
A Self-Invested Personal Pension Scheme (SIPP)
Holiday allowance of 25 days plus bank holidays
Flexible working from our office or your home
Health & Support
Private healthcare plan (including pre-existing conditions)
Life assurance
Employee Assistance Programme for employee wellbeing
Group Income Protection
Other Benefits
Voluntary benefits including dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel, with the most comprehensive training programme in the industry, including more than 15,000 courses on demand, role-specific training, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.
Next steps for you:
Think we'd be a great match? Apply now – we want to hear from you.
As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation.
After the closing date, we will review all applications and may select some applicants for an interview, which may be virtual or in person.