Associate Product Manager

Overview
BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Responsibilities:
Administer and maintain Alteryx Server and KNIME Server/Business Hub, including setup, configuration, upgrades, patches, licensing, and maintenance.
Manage daily platform operations, including workflow deployment, scheduling, execution, runtime monitoring, and production support.
Manage queues, connections, credentials, user access, and platform configurations across Alteryx and KNIME.
Monitor platform health, availability, performance, capacity, usage, licensing, and workflow activity.
Identify operational risks and coordinate corrective and preventive actions with Systems Engineering and Infrastructure teams.
Troubleshoot and resolve Tier 2 platform and workflow-runtime issues using logs, telemetry, configuration analysis, and structured testing.
Manage platform security and access, including SSO, RBAC, security groups, user provisioning, access reviews, and service accounts.
Coordinate platform changes and releases, including testing, UAT, upgrade validation, CAB/ECAB, production deployment, and post-release validation.
Support platform adoption and maintain SOPs, runbooks, configuration records, troubleshooting guides, knowledge articles, and support procedures.
Support other enterprise technology, analytics, automation, and AI platforms, including configuration, testing, APIs/integrations, access management, and operational support.
Qualifications
Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Data Analytics, Business, or a related field, or equivalent experience.
Minimum 4 years of experience in platform operations, systems administration, product operations, analytics/automation technologies, technology delivery, or a related role.
Hands-on experience with Alteryx Server and/or KNIME Server/Business Hub, including administration, server/platform configuration, maintenance, upgrades, deployment, scheduling, or production support, is strongly preferred.
Understanding of Alteryx and/or KNIME workflows, execution, scheduling, connections, credentials, licensing, and enterprise deployment models.
Experience troubleshooting enterprise platforms using logs, telemetry, configuration analysis, and administration tools.
Working knowledge of enterprise identity, access, APIs and integration concepts including SSO, RBAC, Entra ID/Azure AD, REST APIs, HTTP, and JSON.
Experience with enterprise change/release management and tools such as Azure DevOps, Jira, Confluence, ServiceNow, or comparable platforms.
Strong analytical, troubleshooting, documentation, communication, and stakeholder-management skills; exposure to SQL, Python, PowerShell, Alteryx/KNIME certifications, or cloud technologies is preferred.