Senior Asset Servicing Specialist

🏗 We're Hiring: Senior Asset Servicing Specialist
Location: United Arab Emirates (Remote)
Employment Type: Full-Time
Experience Level: Mid-Level to Senior
Work Arrangement: Fully Remote
About Us
We are a construction-focused organization committed to delivering complex projects through disciplined contract management, commercial excellence, risk control, and collaborative project delivery. Our distributed teams collaborate across Project Management, Construction, Engineering, Procurement, Commercial, Legal, Finance, Human Resources, Design, Quality, HSE, Consultants, Contractors, Suppliers, Logistics, Administration, Information Technology, and Executive Leadership to support sustainable growth, effective asset management, financial accuracy, and long-term operational performance. We value accountability, data integrity, risk awareness, and continuous improvement across all business functions.
The Role
We are seeking an experienced Senior Asset Servicing Specialist to oversee and coordinate asset servicing activities, corporate action processing, asset maintenance records, financial reconciliations, and service delivery across relevant operational and financial systems. The ideal candidate will bring strong expertise in asset servicing operations, transaction processing, data validation, reconciliation, risk management, and stakeholder coordination.
This role will focus on ensuring that asset-related events, records, instructions, and reporting activities are processed accurately, efficiently, and in accordance with established procedures. The Senior Asset Servicing Specialist will work closely with Finance, Treasury, Accounting, Legal, Compliance, Operations, external service providers, and other stakeholders to maintain reliable asset information, resolve discrepancies, strengthen internal controls, and support informed business decisions.
Key Responsibilities
Oversee daily asset servicing activities and ensure transactions, records, and operational instructions are processed accurately and within established deadlines.
Coordinate asset servicing workflows across relevant financial, operational, and asset management systems.
Maintain accurate asset records, ownership information, account details, transaction histories, and supporting documentation.
Review asset servicing requests for completeness, validity, authorization, and compliance with internal procedures.
Process and monitor asset-related events, including income payments, distributions, maturities, redemptions, and other applicable servicing activities.
Coordinate corporate action notifications, elections, instructions, deadlines, and follow-up activities where relevant to the asset portfolio.
Validate corporate action information against approved source documents and applicable operational records.
Monitor critical dates, payment deadlines, settlement timelines, and event-processing cutoffs to minimize operational risk.
Review asset-related income calculations, payment allocations, and transaction postings for accuracy and completeness.
Coordinate with Finance and Accounting teams to reconcile asset servicing transactions and related general ledger entries.
Investigate discrepancies involving asset balances, transaction records, income amounts, account positions, and supporting documentation.
Perform regular reconciliations between internal asset records, custodian statements, service provider reports, and other authoritative records.
Track unresolved reconciliation items and coordinate timely investigation, correction, and closure.
Maintain a clear audit trail for transaction processing, record amendments, approvals, reconciliations, and exception resolution.
Review transaction instructions and confirm that required approvals and supporting evidence are available before processing.
Monitor the status of asset transfers, settlements, account movements, and related servicing requests.
Coordinate with custodians, banks, brokers, administrators, and other external service providers on asset servicing matters.
Communicate with internal stakeholders to clarify transaction requirements, resolve processing issues, and confirm completion status.
Investigate failed, delayed, rejected, or incomplete transactions and coordinate appropriate corrective action.
Escalate material processing errors, missed deadlines, unusual transactions, and recurring service issues to the appropriate management team.
Monitor service provider performance against agreed service levels, processing timelines, and quality expectations.
Maintain up-to-date procedures, operational checklists, workflow documentation, and servicing reference materials.
Support the development and implementation of standardized processes for asset servicing and transaction administration.
Identify opportunities to improve processing efficiency, reduce manual intervention, and strengthen operational consistency.
Review recurring operational exceptions and recommend preventive measures to reduce errors and processing delays.
Support the implementation and testing of system enhancements affecting asset servicing workflows and data quality.
Validate system-generated reports, transaction outputs, and data interfaces for completeness and consistency.
Coordinate with Information Technology teams to investigate system errors, interface failures, access issues, and data processing problems.
Maintain data quality standards across asset registers, servicing platforms, financial systems, and reporting tools.
Apply appropriate controls to protect the integrity, confidentiality, and availability of asset-related information.
Ensure asset servicing activities follow applicable internal policies, contractual obligations, and United Arab Emirates laws and regulations.
Support compliance reviews by preparing accurate transaction records, reconciliations, approvals, and supporting evidence.
Assist with internal and external audits by responding to information requests and providing relevant documentation.
Monitor operational risks associated with transaction processing, corporate actions, payment instructions, recordkeeping, and service provider dependencies.
Apply established control procedures, including maker-checker reviews, authorization controls, exception monitoring, and segregation of duties where applicable.
Ensure sensitive asset information is handled securely and shared only with authorized individuals.
Coordinate the collection and validation of asset-related documentation required for financial reporting, internal reviews, and operational governance.
Prepare periodic asset servicing reports covering transaction volumes, outstanding exceptions, processing accuracy, service levels, and reconciliation status.
Analyze operational data to identify processing trends, recurring errors, service bottlenecks, and potential control weaknesses.
Support management reporting by providing accurate summaries of asset servicing performance, unresolved issues, and remediation progress.
Maintain records of operational incidents, root-cause investigations, corrective actions, and lessons learned.
Coordinate with Legal and Compliance teams when asset servicing matters involve contractual interpretation, regulatory concerns, or unusual ownership circumstances.
Support asset lifecycle administration, including onboarding, record updates, transfers, disposals, and closure activities where applicable.
Verify asset-related changes against approved instructions and ensure that supporting records are updated consistently across relevant systems.
Assist with the administration of asset-related fees, charges, service provider invoices, and transaction costs.
Review servicing-related financial information and coordinate corrections for inaccurate charges, postings, or payment allocations.
Support the preparation of financial statements, management accounts, and asset-related disclosures by supplying validated operational data.
Maintain a forward-looking schedule of significant asset events, expected payments, servicing deadlines, and pending operational requirements.
Provide technical guidance to junior team members on asset servicing procedures, reconciliation practices, documentation standards, and exception handling.
Review work completed by junior colleagues, where authorized, to ensure accuracy, completeness, and adherence to established controls.
Collaborate with Finance, Treasury, Accounting, Legal, Compliance, Procurement, and Operations teams to resolve cross-functional asset servicing issues.
Participate in operational reviews, process improvement initiatives, system implementations, and service quality assessments.
Promote a culture of accuracy, accountability, confidentiality, and continuous improvement across asset servicing activities.
Perform additional asset servicing, reconciliation, reporting, documentation, and operational support duties as reasonably required.

Work arrangement
Yes