Live opening · Posted 3 days ago
Customer Service Representative
Scoutit · Gurugram, Haryana, India (Hybrid)
JobBeeper subscribers received an alert for this role.
At a glance
The key details from the original listing.
CompanyScoutit
LocationGurugram, Haryana, India (Hybrid)
Work modeHybrid
Source
Linkedin
ListedPosted 3 days ago
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About the role
Description supplied by the original job listing.
We're looking for Customer Service Representatives!
Responsibilities:
Handle inbound customer interactions via chat with professionalism and empathy.
Understand customer issues and provide accurate and timely resolutions.
Maintain quality, productivity, and customer satisfaction metrics (CSAT/NPS).
Document chat interactions clearly and accurately in internal systems.
Qualifications:
Strong written communication skills in English.
Ability to manage multiple chat conversations simultaneously.
Educational Background Eligibility
B.Sc.
B.Com.
B.A.
MBA
(Note: Relevant applicants will receive an email requesting additional information as part of the next stage. The application process will be completed directly on the team's designated platform, and all subsequent communication and decisions regarding the opportunity are managed by the respective hiring team.)
Work arrangement
Hybrid
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