Live opening · Posted 3 days ago
IT Support Engineer (Tier 2-3)
jobgether · US
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At a glance
The key details from the original listing.
Companyjobgether
LocationUS
Job typeFull-time
Work modeYes
Source
Lever
ListedPosted 3 days ago
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About the role
Description supplied by the original job listing.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Support Engineer (Tier 2-3) based in the United States.
About the Role
The IT Support Engineer (Tier 2-3) will play a key role in maintaining reliable IT operations by resolving complex technical issues and supporting critical business systems in a fully remote environment. This position serves as a primary escalation point for end-user support, covering everything from endpoint troubleshooting to identity management and security tools. You will work closely with IT leadership to improve support processes, strengthen technical documentation, and ensure timely resolution of service requests. The role offers hands-on exposure to a broad range of platforms, including Microsoft 365, Okta, Intune, and endpoint security solutions. You will contribute to a secure, efficient, and user-friendly technology environment while helping prevent recurring technical issues. This is an excellent opportunity for a versatile IT professional who enjoys solving problems, learning new technologies, and working in a lean, collaborative team.
Employment type
Full-time
Work arrangement
Yes
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