Business Development Manager

Working at West
At West, we firmly believe that our employees are the driving force behind our success. As a leading global maritime insurance organisation, we take immense pride in cultivating a workplace that not only values our employee’s expertise but also celebrates their achievements and personal growth.
About the Role
As the Business Development Manager in West, you will play a pivotal role in driving the growth and success of our operations in the North American market. In this multifaceted role, you will be responsible for business development initiatives, nurturing Member relationships, and strategically expanding our presence across all regions in the USA.
Responsibilities
Build and maintain strong relationships with existing Club Members and brokers, supporting client satisfaction, retention and renewals.
Identify and develop new business opportunities through market research, prospecting and onboarding new Members and clients.
Promote the Club’s range of products and services to both existing and prospective clients, clearly communicating their value and benefits.
Work collaboratively with internal teams including Claims, Loss Prevention, Compliance, Credit Control and Marketing.
Represent the Club across the US market, travelling to meet clients, brokers and prospective Members and develop new partnerships.
Support the planning and coordination of Club events, market initiatives and senior management visits across the USA.
Identify thought leadership, speaking, media and networking opportunities to strengthen the Club’s profile and industry presence.
Collaborate with Marketing on social media content and other materials to engage Members, clients and brokers.
Spend time working with colleagues in New York and London, participating in training and wider team initiatives.
Qualifications and Skills
Bachelor’s degree in Maritime Law, Insurance or a related field is desirable.
Strong knowledge of domestic and international maritime regulations and industry standards.
Experience in business development and underwriting within insurance or a related industry.
Strong analytical, problem-solving and negotiation skills.
Excellent communication and interpersonal skills, with the ability to build trusted relationships with Members, clients and colleagues.
Highly organised, with the ability to manage multiple priorities independently.
Confident using relevant software and technology platforms.
Willingness to travel regularly across the USA and to London
Fluency in English is required; Spanish language skills are desirable
Benefits
Hybrid working model consisting of a mix of office-based and remote work days
Generous employer pension contributions
30 days annual leave to support a healthy work-life balance
Performance-based bonus scheme reflecting both individual and company success
Comprehensive health coverage, including medical, dental and vision plans, with family coverage available
Life & disability insurance, including life, short-term and long-term disability cover

Work arrangement
Yes