[Tan Phu, HCM] Test Assignment - TIC Lab (Softline)

Ensure right-first-time test assignment for real samples per client protocols/manuals, coordinate sample login–logout on LIMS, maintain ironclad sample identification & custody, and collaborate across Lab/CS/Technical teams to deliver accurate, on-time testing—especially for Consumer Product Testing programs.
Responsibilities
1) Daily Operations
Receive real samples; assign tests per client request/protocol/manual and internal SOP.
Log-in / log-out samples in LIMS and maintain related trackers/files with full traceability.
Take sample photos, record details, code/label, and store samples per regulations to prevent confusion.
Conduct sampling/pick-up at HL/SL Divisions or external sites as assigned by supervisors.
Monitor lab capacity/TAT to propose feasible test plans and prioritization.
2) Technical Coordination & Clarification
Communicate with CS, Sales, Technical, and Laboratory sections to clarify test requests/programs (incl. FCM), matrices, quantities, and special conditions.
Prepare assignment sheets/work orders; ensure completeness of information for execution.
Track job progress and support issue resolution to protect delivery commitments.
3) Quality, Data Integrity & Compliance
Maintain audit-ready records; comply with ISO/IEC 17025 and data integrity (ALCOA+).
Escalate deviations; support investigations and implement CAPA/preventive actions.
Contribute to continuous improvement (templates, checklists, system validations).
4) Safety & Housekeeping
Follow HSE rules, PPE usage, and safe handling/storage of samples & chemicals where applicable.
2–4+ years in Test Assignment / Sample Login / Lab Coordination within TIC or testing labs.
Hands-on experience with Softline or Hardline test programs/workflows.
Proficiency with LIMS and Microsoft Excel; strong attention to detail and organization.
English: at least basic reading/writing for SOPs, emails, and client documentation.
Ability to work independently with minimal supervision; solid teamwork and communication.
Immediate availability or short notice is highly preferred.
Familiarity with Hardline/Softline/Toys standards and typical test programs;
Experience coordinating rush/priority jobs and balancing multi-lab capacities.
Experience with barcode/labeling systems or digital sample imaging.

Employment type
Full-time

Work arrangement
No