Live opening · Posted 6 hours ago
Digital Support Specialist
jobgether · US
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At a glance
The key details from the original listing.
Companyjobgether
LocationUS
Job typeFull-time
Work modeYes
Source
Lever
ListedPosted 6 hours ago
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About the role
Description supplied by the original job listing.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital Support Specialist based in the United States.
About the Role
Join a growing fintech environment dedicated to modernizing digital banking and enhancing customer experiences. As a Digital Support Specialist, you will provide front-line assistance to consumer, small business, and commercial banking customers across phone, chat, secure messaging, and other digital channels. You will help customers navigate online banking, resolve account-related issues, and access essential financial services efficiently. The role also involves reviewing retail and business banking applications, maintaining compliance with established policies, and identifying potential operational risks. Working in a fast-paced, high-volume contact center, you will collaborate with colleagues to deliver accurate, secure, and timely solutions. This fully remote opportunity is ideal for a customer-focused professional who combines strong problem-solving skills with attention to detail and an interest in financial technology.
Employment type
Full-time
Work arrangement
Yes
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