Netcool consultant

Company Description Bytespoke is an emerging startup focused on delivering innovative IT solutions and consulting services to startups, SMEs, and enterprises. The company helps clients streamline operations, improve productivity, and drive business innovation through customized technology solutions. Bytespoke’s agile and adaptive approach ensures personalized attention and scalable services that grow with each client’s needs. Its passionate team of technology professionals provides packaged solution services, custom software development, digital transformation consulting, data engineering and analytics, cloud integration and support, and web and mobile application development. Bytespoke is committed to partnering with organizations ready to embrace modern technology and grow alongside the company.
Role Description The Netcool Consultant will be responsible for designing, configuring, and maintaining IBM Netcool-based monitoring and event management solutions for client environments. This full-time remote role includes implementing integrations with various infrastructure and application monitoring tools, creating and tuning event rules, and optimizing alerting workflows to improve incident response. The consultant will work closely with client stakeholders to gather requirements, perform technical assessments, and recommend best practices for monitoring architectures. Day-to-day tasks include troubleshooting Netcool components, performing health checks, documenting configurations, and preparing operational runbooks and knowledge articles. The role also involves collaborating with cross-functional teams at Bytespoke to support digital transformation projects and ensuring Netcool solutions align with broader IT operations and business objectives.
Qualifications
Strong experience with IBM Netcool/OMNIbus, Impact, and related modules, including design, configuration, and administration.
Hands-on skills in event management, monitoring tools integration (e.g., SNMP traps, log monitoring, APM/NPM tools), and alert correlation.
Proficiency in scripting or programming (such as Shell, Perl, Python, or JavaScript) for automation, customization, and integration tasks.
Solid understanding of IT infrastructure (servers, networks, cloud platforms), IT operations, and incident/problem management processes.
Experience with Linux/UNIX environments, databases used by Netcool (e.g., DB2, Oracle, or SQL-based systems), and performance tuning.
Ability to analyze complex technical issues, perform root cause analysis, and propose practical, scalable solutions.
Clear and effective communication skills for working with technical and non-technical stakeholders, including documentation and reporting.
Proven ability to work independently in a remote setting, manage multiple priorities, and collaborate in distributed teams.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or comparable professional experience.
Experience in consulting or client-facing roles, especially in monitoring, observability, or IT service management, is an advantage.

Work arrangement
Yes