Tele Sales Officer Bancassurance

G Job Purpose
Functional Role: Tele Sales Bancassuarance
Qualification: Graduate/ Post Graduation
Vertical: Bancassurance
Location: AU Centre Aatish Market, Jaipur
Department: Tele Sales
Relevant Experience
0-1 years of experience.
Functional Competencies
Responsible for guiding sales representatives and ensuring that sales targets are met, generating leads.
Assisting in resolving customer complaints/disputes.
Monitoring sales performance.
Keeping a record of calls and relevant details.
Updating customer details.
Dialer Management.
Managing per agent productivity.
Experience using sales tracking or customer relationship management (CRM) software
Behavioral Competencies:
Sales planning and organization skills.
Closing skills.
Client relationships.
Customer-focus.
Responsibilities
Job Responsibilities:
Financial
Initiate On-call debit & online payment of renewal as per customer request.
Periodic Data & call audit
Managing Agent wise Performance tracker on day to basis.
Collaborate with the branch Team to collect the renewal
Daily Briefing and Knowledge Sharing .
Non-Financial Responsibilities
Improvements in Systems and Processes
Daily dialer call matrix maintained.
Quality Assurance of process
Call Assessment on daily basis and give calls feedbacks
Data analysis on daily basis
Compliance & Risk Responsibilities
Monitor the performance of the portfolio based on Non-Starters & delinquency of various sourcing channels, products, customer segments, area, etc.
Resolve audit queries and work to minimize queries overtime. .
Have understanding and knowledge of company's policy.
Co-ordinate with RCU to ensure adequate sampling and cross verification especially for new channels and executives.

Work arrangement
No