SAP Basis - Manager

The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a SAP Basis - Manager you will lead SAP technology client support efforts focused on optimizing system performance, supporting implementations, and resolving complex technical issues within our SAP Technology practice. As a Manager you will guide teams through complex work, coach others through delivery challenges, and use sound judgment to decide when to act or escalate. In this role at PwC, you will help clients improve operational efficiency through SAP software solutions, training, and support that support seamless use of business applications while contributing to project planning, issue resolution, and clear communication across stakeholders.
Responsibilities
Manage and support the SAP Basis landscape, including SAP S/4HANA, PO, BOBJ, and BODS environments.
Oversee system administration
Provide 24x7 production support ensuring high availability, performance tuning, and rapid problem resolution.
Monitor system performance and resolve technical issues while minimizing downtime.
Coordinate with BASIS, functional, and technical teams for seamless integration and change management.
Manage SAP transports, client copies, and system refresh activities.
Administer SAP Solution Manager for landscape monitoring and support.
Perform database administration and support activities related to underlying DB platforms (e.g., HANA, Oracle, SQL Server).
Implement and maintain security standards, backups, and disaster recovery procedures.
Conduct root cause analysis for repeated issues and implement long-term solutions.
Support SAP PO workflows, interfaces, and integration points.
Manage and optimize SAP BOBJ and BODS environments for reporting and data integration.
Prepare documentation and knowledge transfer for continuous process improvement.
Collaborate with cross-functional teams to support development, testing, and deployment activities.
What You Must Have
At least a Bachelor's degree
At least 10 years of experience
Oral and written proficiency in English required
What Sets You Apart
8+ years of proven SAP BASIS experience with hands-on work on SAP S/4HANA landscapes.
Strong experience supporting SAP Process Orchestration (PO), BOBJ, and BODS environments.
In-depth knowledge of SAP system architecture, installation, and configuration.
Experience in 24x7 production support for large, complex SAP landscapes.
Proficient in applying SAP patches, upgrades, and kernel installations.
Strong expertise in SAP transport management and client administration activities
Experience with SAP Solution Manager for system monitoring and incident management.
Database administration skills on SAP-supported databases (HANA preferred).
Excellent troubleshooting and analytical skills with a proactive approach.
Strong communication and collaboration skills to work with global teams.

Work arrangement
No