Live opening · Posted 3 days ago
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The key details from the original listing.
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About the role
Description supplied by the original job listing.
## Key Responsibilities
**1. Lead Generation & Customer Calling**
* Make outbound calls to prospective customers and industrial businesses.
* Generate new business leads and identify potential customers.
* Introduce the company's products and solutions to prospective clients.
* Understand customer requirements and identify potential sales opportunities.
**2. Online Enquiry Management**
* Handle and follow up on enquiries received through IndiaMART, Justdial, WhatsApp, email, and other online platforms.
* Respond to customer enquiries promptly and professionally.
* Maintain proper records of enquiries, leads, and follow-up activities.
* Convert qualified enquiries into sales opportunities.
**3. Quotation & Sales Follow-ups**
* Prepare and share quotations with customers based on their requirements.
* Follow up with customers regarding quotations, pricing, order confirmation, and pending enquiries.
* Coordinate with the internal team to obtain product details, pricing, availability, and delivery information.
* Maintain regular communication with prospective and existing customers.
**4. Customer & Order Coordination**
* Coordinate with customers regarding product specifications, order status, dispatch, and delivery.
* Follow up on pending orders and customer requirements.
* Maintain professional relationships with customers and support customer satisfaction.
* Coordinate with suppliers and internal teams whenever required.
**5. Digital Marketing & Online Promotion**
* Assist in promoting company products through WhatsApp, LinkedIn, Instagram, Facebook, and other relevant platforms.
* Prepare and publish basic product-related posts and promotional content.
* Support the management of company product listings on IndiaMART, Justdial, and other business directories.
* Help improve the company's online visibility and generate business enquiries through digital channels.
**6. Data Management & Reporting**
* Maintain customer databases, enquiry records, quotation details, and follow-up reports in Microsoft Excel or CRM software.
* Update lead status and maintain accurate sales records.
* Prepare basic daily or weekly activity reports.
* Track follow-ups to ensure that potential business opportunities are not missed.
**7. Market Research & Business Development**
* Research potential industrial customers, markets, and business opportunities.
* Identify prospective customers and industries that may require air compressors and material handling equipment.
* Monitor competitor products, pricing, and market activities.
* Suggest practical ideas to improve lead generation and sales performance.
Work arrangement
No
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