Human Resources Associate

Human Resources Associate (HR Generalist)
📍 Location: Gurugram (On-site)
🕒 Employment Type: Full-time
👤 Experience: 3–5 Years
🚀 Joining: Immediate Joiners Preferred
About Ridown Technology
Ridown Technology is a leading Managed Service Provider (MSP) based in Gurugram, India, delivering comprehensive IT and business support services to a diverse portfolio of companies. As part of the Ridown Group, we support brands including Onestream, Cuckoo, WeBuyAnyPhone.com, and CyberSentry, providing expertise across IT infrastructure, cloud services, cybersecurity, customer support, and business operations.
Our focus is on delivering efficient, scalable, and innovative solutions that enable our partner companies to concentrate on their core business while we manage the operational backbone.
About the Role
We are looking for a proactive, detail-oriented, and people-focused Human Resources Associate (HR Generalist) to join our growing HR team. This role is ideal for someone with 4–5 years of HR Generalist experience who has hands-on exposure to the complete employee lifecycle—from talent acquisition and onboarding to employee engagement, payroll coordination, performance management, compliance, and exit formalities.
The ideal candidate should be highly organised, possess excellent interpersonal skills, and be capable of managing multiple HR functions in a fast-paced environment while maintaining confidentiality and ensuring an outstanding employee experience.
Key Responsibilities
Talent Acquisition & Onboarding
Manage the end-to-end recruitment process, including sourcing, screening, interview coordination, candidate communication, and offer management.
Coordinate pre-boarding and onboarding activities to ensure a seamless joining experience.
Conduct employee induction and maintain onboarding documentation.
HR Operations & Administration
Maintain accurate employee records, HR documentation, and personnel files.
Manage HRMS, employee databases, and ensure data accuracy.
Handle employee lifecycle documentation, including confirmations, transfers, promotions, and contract amendments.
Ensure timely issuance of HR letters, certificates, and employment-related documents.
Attendance, Leave & Payroll Support
Monitor attendance, leave records, and employee timekeeping.
Coordinate payroll inputs, reimbursements, statutory deductions, and Full & Final (F&F) settlements.
Work closely with finance and payroll teams to ensure timely and accurate salary processing.
Employee Relations & Engagement
Serve as the first point of contact for employee HR queries and concerns.
Support grievance handling and employee conflict resolution.
Organise employee engagement activities, wellness initiatives, celebrations, and culture-building programmes.
Foster a positive and inclusive workplace environment.
Performance Management & Learning
Support performance review cycles, probation evaluations, and employee feedback processes.
Coordinate training and development programmes to support employee growth.
Track employee development initiatives and maintain training records.
HR Compliance & Policy Management
Assist in implementing and communicating HR policies and procedures.
Ensure compliance with labour laws, statutory requirements, and internal policies.
Support HR audits and maintain compliance-related documentation.
Offboarding & Exit Management
Manage employee resignation and exit processes.
Conduct exit interviews and coordinate knowledge transfer activities.
Process clearance formalities and Full & Final settlements in collaboration with relevant stakeholders.
Stakeholder Management
Collaborate with hiring managers and department heads to support business requirements.
Build strong relationships across teams and contribute to continuous improvement of HR processes and employee experience.
Required Qualifications
Bachelor's degree in Human Resources, or a related field.
4–5 years of experience in an HR Generalist or HR Operations role.
Strong understanding of HR processes across the complete employee lifecycle.
Good knowledge of Indian labour laws and HR compliance.
Experience working with HRMS/HRIS platforms.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Excellent communication, interpersonal, and organisational skills.
Strong problem-solving ability with a high level of attention to detail.
Ability to maintain confidentiality and manage sensitive information with professionalism.
Preferred Skills
Hands-on experience with HRMS and payroll coordination.
Strong stakeholder and employee management skills.
Experience handling employee engagement initiatives.
Ability to work independently in a dynamic, fast-paced environment.
Immediate joiners will be preferred.

Work arrangement
No