Senior Jira Consultant

Job Brief
JOB DESCRIPTION
Atlassian Ecosystem Expertise: Deep, hands-on knowledge of Jira Software, Jira Service Management (JSM), and Confluence.
Querying & Scripting: Strong mastery of Jira Query Language (JQL) for building advanced filters and dashboards.
API & Integrations: Familiarity with Jira REST APIs and integration protocols (webhooks, OAuth) to connect Jira with external enterprise systems.
Instance Configuration & Customization: Designing, building, and maintaining custom workflows, permission schemes, notification schemes, screens, and custom fields tailored to different departmental needs.
User Management & Security: Administering user accounts, groups, roles, and global/project permissions. Ensuring strict adherence to data security and access restrictions.
Jira Data Schema Architecture: Designing, documenting, and maintaining a scalable enterprise Jira data model. Standardizing custom fields, issue types, and screen schemes to prevent "custom field bloat" and maintain high system performance.
Access Control & Governance: Implementing and auditing strict security boundaries across Jira projects using Project Roles, Permission Schemes, and Issue Security Schemes.
Senior (7+ Years): Leads overall enterprise Jira strategy, handles large-scale cloud-to-cloud migrations, manages system architecture scalability
Responsibilities
QUALIFICATIONS
About Us
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Work arrangement
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