Controller – FP&A

Company Description VBell is a US-managed BPO and IT services company specializing in support for regulated industries such as healthcare, insurance, financial services, hi-tech, and government. From its Sunnyvale, California headquarters and Hyderabad, India delivery center, VBell manages accuracy-sensitive back-office operations, data processing, and IT services with clearly defined procedures and strong quality controls. The company is ISO/IEC 27001:2022 certified for information security management and is an NMSDC Certified Minority Business Enterprise, underscoring its commitment to data security and diversity. VBell operates with an AI-augmented, human-verified model, applying automation to increase speed and reduce cost while maintaining human-in-the-loop quality checks on every workflow. Team members work in an environment that values precision, accountability, and continuous improvement.
Role Description The Controller – FP&A is a full-time, on-site role based in Hyderabad, responsible for overseeing financial planning, analysis, and controllership activities that support VBell’s global operations. This role manages budgeting, forecasting, and variance analysis, and prepares management reports and dashboards that guide strategic and operational decisions. The Controller – FP&A will design and refine financial models, track key performance indicators, and ensure accurate, timely period-end close processes in collaboration with accounting and operations teams. Day-to-day responsibilities include monitoring cost structures, evaluating profitability by client and service line, supporting pricing and contract review, and maintaining strong internal controls and compliance with relevant financial policies and standards. The role also partners with leadership to support business cases for new initiatives, improve financial processes, and drive data-informed performance management across the organization.
Qualifications
Strong financial planning and analysis skills, including budgeting, forecasting, variance analysis, and KPI development.
Experience with controllership functions such as period-end close, reconciliations, internal controls, and compliance with financial policies.
Proficiency with financial modeling, Excel or similar tools, and data visualization or reporting platforms (e.g., Power BI, Tableau, or equivalent).
Ability to interpret financial and operational data, prepare clear management reports, and communicate insights to both finance and non-finance stakeholders.
Background in BPO, IT services, or regulated industries (healthcare, insurance, financial services, hi-tech, or government) is highly desirable.
Bachelor’s degree in Finance, Accounting, Economics, or a related field; professional certifications (CA, CPA, CMA, CFA, or equivalent) are an advantage.
Demonstrated ability to work on-site in a collaborative environment, manage multiple priorities, and drive process improvements with attention to detail.
High ethical standards, commitment to data accuracy and confidentiality

Work arrangement
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