Live opening · Posted 3 days ago

Product Support Analyst, Benefits Experience & Technology (BXT)

Amazon · Hyderabad, Telangana, India (On-site)
Linkedin No
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At a glance

The key details from the original listing.

Posted 3 days ago
CompanyAmazon
LocationHyderabad, Telangana, India (On-site)
Work modeNo
SourceLinkedin
ListedPosted 3 days ago

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About the role

Description supplied by the original job listing.

Description
We are seeking a skilled resources within our benefit change management function. The ideal candidate will be supporting the system design and implementation of 3P supported change management initiatives related to Amazon's benefit program goals and objectives for Non-US countries. Thereby ensuring seamless transition for our critical stakeholders and customers (Employees). The candidate should be proficient in gathering requirements and converting them into technical specs, understanding the HRIS management systems (Non US benefits Domain) and working with 3P vendors to get the changes implemented.
Key job responsibilities
Regular connects with Internal (Program and benefit managers) and external (Vendors, insurers, providers - Non US benefits) stakeholders
Collecting Benefit requirements - understanding of employee Benefit offering across APAC, LATAM and European region
Converting requirements in to technical specifications
Working knowledge (Configuration, BRD and Payroll spec) of 3P benefit vendor platforms like Darwin, TBA.
Implementing/Launching new countries and sites
Coordinating and conducting UAT, test scenario creation.
A day in the life
Elicitation of requirements
Writing Technical specifications
Coordinating with stakeholders - Employee Benefit
Project planning
Schedule management - Change request
About The Team
International Product support team manages employee benefits across rest of world countries
Basic Qualifications
2+ years of human resources experience
Experience with HR processes and systems
Preferred Qualifications
Experience with process improvement and stakeholder management
Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Dev Center India - Hyderabad
Job ID: A10574319

Work arrangement
No

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