SaaS Sales & CS Intern

This role may require working in any of the following time zones, depending on business requirements: 10:00 AM to 7:00 PM, 3:00 PM to 12:00 AM, or 6:00 PM to 3:00 AM.
Job Title: SaaS Sales and Customer Support Executive
Job Location: Ahmedabad (Onsite)
Experience: 0-2 years of experience
About Us
Shipturtle is transforming eCommerce through collaborative, tech-driven solutions for online retailers. We enable brands to build custom vertical marketplaces and manage brand collaborations, simplifying product management, order fulfillment, and multi-seller operations.
With seamless integrations across Shopify, WooCommerce, and Magento, Shipturtle is a fast-growing SaaS platform helping global brands build and scale modern eCommerce ecosystems.
Job Summary/Objective:
We are looking for a dynamic SaaS Sales Executive to engage with clients, drive customer acquisition, and enhance product adoption. The ideal candidate will conduct product demos, handle inbound leads, and close deals while ensuring a seamless customer experience. This role requires strong communication skills, a customer-centric mindset, and an understanding of e-commerce platforms.
Responsibilities:
Engage with clients and conduct live product demonstrations at Google Meet.
Understand customer requirements and position Shipturtle’s solutions effectively.
Respond to inbound sales inquiries via email, chat, and calls.
Build and nurture strong client relationships to drive sales conversions.
Collaborate with marketing and tech teams to provide customer insights for product enhancements.
Manage leads and customer interactions using CRM tools, ensuring timely follow-ups.
Stay updated on industry trends and competitor offerings to refine sales strategies.
Identify recurring customer concerns and suggest improvements to optimize the sales process..
Requirements:
0 -2 year of experience in SaaS sales, e-commerce, or tech-based solutions.
Excellent verbal and written communication skills in English.
Ability to conduct engaging and persuasive product demos.
Strong problem-solving skills with a customer-first approach.
Basic knowledge of e-commerce platforms like Shopify, WooCommerce, or Magento is a plus.
Familiarity with CRM tools and lead management.
How to Apply: If you have experience in SaaS sales, lead generation, or business development, we’d love to hear from you! Send your resume to hr@shipturtle.com

Work arrangement
No