Senior Technician, Quality Control

Key Responsibilities
Monitor and maintain compliance with quality standards, policies, and procedures.
Conduct audits, inspections, and process assessments to identify improvement opportunities.
Analyze operational data and performance indicators (KPIs) to support decision-making.
Support the implementation of continuous improvement methodologies, such as Lean, Kaizen, and Six Sigma.
Develop and maintain standard operating procedures (SOPs), work instructions, and quality documentation.
Investigate quality issues and support root cause analysis and corrective action plans.
Coordinate and monitor improvement projects focused on productivity, efficiency, quality, and cost reduction.
Ensure compliance with health, safety, and environmental regulations.
Collaborate with cross-functional teams, including Operations, Engineering, Customer Service, and Supply Chain.
Support training programs related to quality standards and continuous improvement practices.
Monitor customer complaints and implement preventive and corrective actions.
Assist in process mapping, workflow optimization, and standardization initiatives.
Prepare reports and presentations on quality performance and improvement initiatives.
Required Qualifications
Technical degree or bachelor’s degree in Quality Management, Industrial Engineering, Logistics, Business Administration, or related fields.
Previous experience in quality assurance, continuous improvement, or operational excellence.
Knowledge of Lean Manufacturing, Kaizen, Six Sigma, and problem-solving methodologies.
Experience with ERP systems and data analysis tools.
Advanced knowledge of Microsoft Office, especially Excel and PowerPoint.
Understanding of warehouse and logistics processes is preferred.
Preferred Skills
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Project management and organizational skills.
Attention to detail and accuracy.
Customer-focused mindset.
Ability to work collaboratively in cross-functional environments.
Key Competencies
Continuous improvement mindset.
Analytical thinking.
Communication.
Teamwork.
Planning and organization.
Problem-solving.
Adaptability.
Accountability.
Customer orientation.