Operations Executive

Company: Fastays
Experience: 2–3 Years
Salary Budget: ₹25,000–₹30,000 per month
Employment Type: Full-time
Industry: Travel & Tourism
About Fastays
Fastays is a travel solutions company providing services such as flight bookings, hotel reservations, bus bookings, holiday packages, and other travel-related services. We are looking for a detail-oriented and customer-focused Operations Executive to join our team and ensure smooth, efficient travel booking operations.
Job Description
As an Operations Executive, you will be responsible for managing travel bookings, coordinating with suppliers, handling booking modifications, and providing timely support to clients and travel agents. The ideal candidate should have experience in travel operations and booking portals, along with strong communication and problem-solving skills.
Key Responsibilities
Manage hotel, flight, and bus bookings, including confirmations and ticketing coordination.
Handle cancellations, amendments, rescheduling, and other booking-related requests.
Coordinate with suppliers, hotels, airlines, and other travel service providers.
Respond to customer and travel agent queries and ensure timely resolution.
Follow up on pending bookings, confirmations, refunds, and service requests.
Work with booking portals and GDS platforms for travel reservations.
Maintain accurate booking records and update operational reports.
Coordinate with internal teams to ensure smooth execution of travel services.
Resolve booking discrepancies and escalate complex issues when required.
Ensure attention to detail and maintain service quality throughout the booking process.
Required Skills & Qualifications
2–3 years of experience in travel operations or the travel and tourism industry.
Knowledge of hotel, flight, and bus booking processes.
Familiarity with travel booking portals and GDS systems.
Strong verbal and written communication skills.
Good problem-solving and coordination abilities.
Proficiency in MS Excel and basic reporting.
Strong organizational skills and attention to detail.
Ability to manage multiple bookings and meet deadlines.
Salary & Benefits
Salary: ₹25,000–₹30,000 per month, depending on experience and skills.
Opportunity to grow within the travel and tourism industry.
Collaborative work environment with exposure to diverse travel services.
How to Apply
Interested candidates are invited to apply through LinkedIn with their updated resume and relevant experience details.
Join Fastays and become part of a team committed to delivering smooth and reliable travel experiences!

Work arrangement
No