Live opening · Posted 3 days ago
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About ForwardAir
ForwardAir is a leading provider of freight transportation and logistics services, supporting customers through a global network and technology-enabled supply chain solutions.
As our Mysore operations continue to grow, we are looking for an experienced IT Service Desk Engineer –
L1 & L2 Support to provide reliable technical support to our employees and global teams.
Job Summary
The IT Service Desk Engineer will provide L1 and L2 technical support to ForwardAir employees, ensuring timely resolution of IT incidents and service requests.
The role involves troubleshooting end-user hardware and software issues, Microsoft 365 applications, user access, connectivity, laptops, VPN, endpoint-related issues, and AS400-related issues is added advantage.
The successful candidate will work closely with global IT teams and support employees across different locations and time zones.
Work arrangement
No
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