Live opening · Posted 3 days ago
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About the role
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Greetings from Tata Consultancy Services !!!
About the Role
Skill: SAP CRM – Functional
Location: PAN India
Experience: 10+ Years
Mode Of Interview: Virtual Interview
Responsibilities
Has worked as a SAP CRM Functional Consultant at least in 2 projects
Must have working knowledge in Utilities scenarios (B2B and B2C both) in deregulated markets.
Very good understanding of Utilities specific data model in CRM and ISU.
Must have working knowledge about market communication (IDE/IDEX) integration configurations in SAP CRM.
Must have working knowledge about the Utilities Contract Management: Process framework configurations for different business process (Move out, Reversal of Move In / Out, Change in Contract, Product Change etc).
Must have working knowledge about Interaction centre processes for Utilities: Meter reading, Budget billing plan, Promise-to-pay, Instalment plan etc.
Eligibility Criteria
Excellent communication skills
15+ years of regular, full-time education (10th + 12th + 3 years graduation)
Graduate/ Post-graduate degree
Work arrangement
No
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