Global Growth Director

Global Growth Director
Reports To: VP, Managing Director
Compensation: $85,000 base salary + benefits + variable compensation program on managed portfolio
About WovenWorks
WovenWorks is a design-driven innovation partner where strategy, creativity, and engineering converge to fuel growth. We help leading CPG brands solve complex challenges across packaging, brand experience, sustainability, and product innovation through integrated creative services, consumer learning, and advanced prototyping.
Our team blends expertise across design, engineering, strategy, insights, research, and prototyping to deliver solutions that drive measurable business impact. We operate with curiosity, accountability, and bold thinking, empowering our people to shape the future of innovation for some of the world’s most recognized brands.
Role Overview
The Global Growth Director is a senior client growth and account leadership role responsible for expanding WovenWorks’ relationships with existing clients while ensuring strong day-to-day leadership of the teams supporting those accounts.
This individual will serve as a senior commercial leader across assigned client relationships, identifying opportunities to grow revenue, deepen WovenWorks’ presence within client organizations, and connect client needs to the full breadth of WovenWorks’ capabilities.
In addition to owning account growth, the Global Growth Director will provide day-to-day leadership to the Client Success Directors and Project Managers supporting assigned accounts. The role will ensure teams are aligned around client priorities, growth opportunities, delivery expectations, and the overall health of each relationship.
The ideal candidate brings strong agency experience, deep familiarity with packaging and CPG environments, and experience working within a service-based organization where growth depends on building trusted client relationships and delivering high-value multidisciplinary work.
Core Responsibilities
Client Growth & Account Expansion
Own the growth strategy for assigned existing client relationships.
Identify opportunities to expand WovenWorks’ footprint across brands, business units, functions, and geographies.
Develop a strong understanding of each client’s business priorities, innovation agenda, challenges, and future needs.
Proactively identify and pursue new opportunities within existing accounts.
Build relationships with new stakeholders and decision-makers across client organizations.
Position WovenWorks’ broader capabilities in ways that address client needs and create additional value.
Partner with senior leadership to establish account growth goals, priorities, and revenue targets.
Develop and maintain account growth plans for priority clients.
Track account performance, opportunities, relationship health, and progress against growth objectives.
Support selective new-business opportunities where appropriate.
Client Relationship Leadership
Serve as a senior relationship leader for assigned WovenWorks clients.
Build trusted relationships with senior client stakeholders across marketing, innovation, R&D, packaging, procurement, insights, and related functions.
Maintain a strong understanding of client organizations, priorities, decision-making processes, and business challenges.
Lead strategic client conversations focused on future opportunities rather than individual projects alone.
Ensure WovenWorks is positioned as a strategic growth and innovation partner rather than a project-based vendor.
Identify potential relationship risks early and partner with internal leadership to resolve them.
Create opportunities for regular senior-level engagement with key clients.
Account Team Leadership
Provide day-to-day leadership and direction to the Client Success Directors and Project Managers supporting assigned accounts.
Oversee a team that currently includes approximately four Client Success Directors and five Project Managers.
Establish clear priorities, expectations, and accountability across account teams.
Ensure Client Success Directors and Project Managers understand client objectives, account strategy, and growth priorities.
Guide teams in anticipating client needs and identifying opportunities beyond the immediate scope of active projects.
Help resolve account-level challenges, competing priorities, and client escalations.
Coach Client Success Directors and Project Managers on client relationship management, commercial thinking, and account growth.
Create strong connectivity between commercial strategy and day-to-day account delivery.
Ensure teams operate consistently across accounts while adapting to individual client needs.
Opportunity Identification & Solution Development
Lead discovery conversations to understand client business challenges and uncover opportunities for WovenWorks.
Connect client needs to WovenWorks’ capabilities across design, strategy, insights, research, engineering, prototyping, and related services.
Partner with internal subject matter experts to develop integrated solutions tailored to client needs.
Shape opportunities early by helping clients define challenges, approaches, and potential engagements.
Use WovenWorks capabilities, case studies, thought leadership, and expertise to demonstrate relevant value.
Ensure proposed solutions are commercially strong, differentiated, and aligned with client objectives.
Proposals, Scoping & Commercial Leadership
Lead or support the development of proposals, presentations, scopes, and client growth materials.
Coordinate with internal teams to develop appropriate solutions, timelines, staffing approaches, and value propositions.
Participate in pricing, scope, and commercial conversations with clients and WovenWorks leadership.
Ensure opportunities move efficiently from initial discussion through proposal, approval, and project launch.
Maintain clear ownership of follow-up and next steps throughout the sales process.
Support successful transition of secured engagements into delivery.
Pipeline, Forecasting & Account Planning
Maintain visibility into growth opportunities across assigned client accounts.
Ensure accurate opportunity, account, and pipeline information is maintained within the CRM.
Track proposals, next steps, probability, timing, and expected revenue.
Provide reliable account-level forecasting and pipeline updates.
Use pipeline and account data to prioritize commercial activity.
Partner with leadership to identify gaps against growth targets and develop actions to address them.
Maintain structured account plans for priority relationships.
Cross-Functional Collaboration
Serve as a key conn

Employment type
Full-Time

Work arrangement
Yes