Head of Customer Training, PU Giraffe AMB & Arthur

Want to influence the bigger picture? At Saab, you can realise amazing innovations that keep people and societies safe. Together, we can truly make an impact – and your part matters.
Your role
Do you want to lead a world-class training team and help shape the future of customer training at Saab? Can you contribute to our sustainable growth by balancing both employee and customer needs? If yes, then this might be the right role for you.
We are on a transformation journey and your focus as a manager will be to drive process development and digitalization within the training area. You will lead a dedicated team of trainers who deliver training in radar operation and maintenance to customers worldwide. Our mission is to equip customers with the knowledge and confidence to operate and maintain our systems effectively. Our trainers are highly self-sufficient, and your role will focus on enabling and empowering them to excel.
Customer training is one of five groups within the System Department which supports Giraffe AMB & Arthur. As a part of the System management team, you will contribute to a collaborative environment where each member's experience and strengths help solve challenges across the department.
Your key responsibilities will also include:
Coaching and developing your team on an individual level
Driving continuous improvements in methods, processes, and course content
Supporting trainers both on- and off-site to ensure high-quality delivery
Building and maintaining internal networks to advocate for your team's needs
Acting as the team's spokesperson, representing Customer Training across Saab
Your profile
You are a confident and inclusive leader who builds trust, encourages collaboration, and creates an environment where people can grow and perform at their best. With strong communication skills and a genuine interest in people, you navigate interpersonal challenges with ease while driving engagement and alignment with Saab’s strategic goals.
To succeed in this role, we believe you have:
Experience within training, education, or learning environments
Previous leadership experience as a manager, with a proven ability to coach, motivate, and empower others
A technical engineering degree or a military background
Experience leading change and business development initiatives, particularly within digitalization and transformation
The ability to build commitment and guide teams through change while maintaining focus and momentum
Experience of leading distributed teams and a willingness to travel regularly to stay connected with operations and employees
A strong interest in developing both people and organizations
Experience from defense, security, or other technically advanced industries
A military background is considered an advantage, but it is not a requirement. More importantly, you understand the role of training and competence development in building operational capability.
Fluency in both Swedish and English is essential, and occasional travel is required.
This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply.
What you will be part of
Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters.
Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.
Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here
Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement.