Service Engineer

Profile Title: Electrical Service Engineer
Location: Pune
Work Type: On-the-field/On-site
Company Profile
Growloc is a leading Agri-tech company in India specialising in IoT solutions for farm
management. We empower farmers with innovative technology to optimise resource usage, improve yields, and ensure consistent quality produce. Backed by a team of passionate individuals, Growloc is committed to creating a more sustainable and productive future for Indian agriculture.
Job Description
Growloc Pvt Ltd. is seeking a highly motivated and skilled Electrical Service Engineer to join our dynamic team. This role will involve providing on-site service, maintenance, and troubleshooting of electrical equipment and systems to our valued clients.
Key Responsibilities
On-site Service and Maintenance:
Perform preventative maintenance checks and repairs on a variety of electrical
Equipment, Including But Not Limited To
Motors, generators, transformers, switchgear, control panels, relay and SMPS wiring,
controller wiring,
Troubleshoot and diagnose electrical faults using appropriate diagnostic tools.
Conduct field repairs and replacements of components as needed.
Ensure all work is performed safely and in accordance with relevant electrical safety
standards and regulations.
Customer Interaction: ○ Build and maintain strong relationships with clients. ○ Provide excellent customer service, including clear and concise communication regarding service updates, troubleshooting, and recommendations. ○ Address customer concerns promptly and professionally.
Technical Support:
○ Provide technical support to clients over the phone or remotely.
○ Assist with system upgrades and installations.
○ Document all service activities accurately and completely in company records.
Travel:
○ Travel to customer sites within and outside of Pune as required (approximately 40% travel time).
Other Duties:
○ Participate in ongoing training and professional development to enhance skills and
knowledge.
○ Assist with the development and improvement of service procedures and documentation.
○ Contribute to a positive and collaborative team environment.
Qualifications
Diploma or bachelor's degree in electrical engineering or a related field.
Minimum 1-3 years of experience in industrial electrical maintenance and repair.
Strong understanding of electrical principles, including AC/DC circuits, power
distribution, and control systems.
Experience with panel wiring and panel design.
Knowledge of relevant electrical safety standards (e.g., NEC, IEC).
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
At Growloc, we value innovation, collaboration, and a commitment to making a positive impact. Join our team and play a pivotal role in revolutionising agriculture with cutting-edge technology.
Skills: maintenance,customer,troubleshooting,agriculture

Work arrangement
No