GM – Commercial & Admin

Job Responsibilities/ KRA :
Commercial Operations & Control
Oversee plant-level commercial activities, ensuring accuracy, timeliness, and compliance with approved company procedures.
Monitor sales orders, purchase orders, commercial documentation, invoicing coordination, and transaction records, as applicable to the plant.
Coordinate with Sales, Finance, Accounts, Stores, and Production teams to ensure smooth execution of commercial commitments.
Monitor commercial terms, pricing approvals, documentation requirements, and contractual commitments within the delegated authority.
Identify commercial discrepancies, process gaps, and operational bottlenecks and initiate timely corrective action.
Ensure proper maintenance of commercial records, reports, and supporting documentation for audits and management review.
B. Dispatch, Logistics & Transportation
Oversee dispatch planning and coordination to ensure timely and accurate delivery of finished goods as per approved schedules.
Coordinate with Production, Stores, Sales, and Logistics teams to align material readiness, vehicle placement, loading, and dispatch documentation.
Monitor transporter performance, freight costs, vehicle availability, delivery timelines, and logistics-related issues.
Ensure proper documentation for dispatches, including invoices, delivery challans, e-way bills, and other applicable documents.
Resolve dispatch delays, transportation issues, delivery discrepancies, and customer-related logistics concerns in coordination with relevant stakeholders.
Identify opportunities to improve logistics efficiency, optimize transportation costs, and minimize avoidable delays and expenses.
C. Inventory & Material Coordination
Coordinate with Stores, Procurement, Production, and Corporate Office to ensure timely availability and movement of materials.
Monitor pending material receipts, dispatch-related inventory, stock discrepancies, and documentation gaps in coordination with the concerned departments.
Support periodic physical verification and reconciliation of stock and commercial records, wherever applicable.
Ensure proper documentation and follow-up for material receipts, returns, shortages, and transit-related claims.
Facilitate timely resolution of commercial issues affecting material availability, production continuity, or dispatch commitments.
D. Plant Administration & Facilities Management
Oversee day-to-day plant administration, including housekeeping, security, transport, canteen, utilities coordination, and other support services, as applicable.
Ensure proper upkeep of plant premises, office facilities, common areas, and administrative infrastructure.
Monitor administrative expenditure, service-provider performance, and adherence to approved budgets.
Coordinate maintenance of administrative assets, equipment, office infrastructure, and other facilities through the concerned teams.
Ensure effective management of visitors, contractors, transporters, and other external parties entering the plant premises.
Establish administrative systems and procedures to promote workplace discipline, operational efficiency, and responsible resource utilization.
E. Statutory Compliance, Documentation & Liaison
Coordinate with the relevant internal departments and external agencies for plant-level statutory documentation, renewals, permissions, registrations, and compliance records, as applicable.
Maintain a compliance calendar for administrative and commercial obligations falling within the role's scope and ensure timely follow-up with responsible stakeholders.
Coordinate with local authorities, service providers, transport agencies, and other external stakeholders for routine plant-related matters within approved authority.
Support internal and external audits by ensuring the availability of accurate records, documents, and evidence relating to commercial and administrative activities.
Escalate statutory risks, notices, non-compliances, and significant commercial issues to the Plant Head and relevant Corporate Office functions.
F. Vendor, Contractor & Service Provider Management
Manage plant-level administrative vendors, transporters, contractors, and service providers in accordance with approved procurement procedures.
Obtain and evaluate quotations, coordinate service requirements, and recommend vendor selection or renewal within the delegated authority.
Monitor service quality, delivery commitments, costs, and contractual obligations.
Coordinate verification of service records, bills, and supporting documents with Finance and Accounts before processing for payment.
Develop effective vendor relationships while ensuring commercial discipline, transparency, and accountability.
G. Cost Control, MIS & Process Improvement
Monitor commercial and administrative expenses against approved budgets and identify opportunities for cost reduction.
Prepare periodic MIS covering dispatch performance, logistics costs, administrative expenditure, pending commercial issues, vendor performance, and other relevant operational indicators.
Analyse recurring delays, documentation errors, service failures, and cost deviations and recommend corrective measures.
Standardize commercial and administrative processes, formats, records, and reporting practices in coordination with Corporate Office.
Drive process digitization and effective use of ERP or other systems for tracking transactions, dispatches, expenses, and administrative activities.
H. Team Leadership & Stakeholder Coordination
Lead and supervise the Commercial and Administration team, establishing clear responsibilities, performance standards, and accountability.
Develop team capability in commercial documentation, logistics coordination, vendor management, and administrative processes.
Maintain effective coordination with the Plant Head, Corporate Office, Finance, Procurement, HR, Production, Stores, and Sales.
Resolve day-to-day operational issues proactively and escalate significant risks or decisions requiring higher approval.
Promote a responsive, service-oriented, cost-conscious, and process-driven working culture.
Educational Qualifications :
Graduate in Commerce, Business Administration, Management, or a related discipline.
MBA / PGDM in Operations, Supply Chain Management, or Business Administration will be an added advantage.
Additional qualifications in logistics, commercial operations, or materials management will be preferred.
Experience:
Approximately 18 –20 years of relevant experience in commercial operations, plant administration, logistics, dispatch management, or related functions in a manufacturing organization.
Prior experience managing commercial and administrative operations at a manufacturing plant is essential.
Experience coordinating with Corporate Office, Finance, Accounts, Procurement, Production, Stores, and external stakeholders.
Exposure to dispatch documentation, transportation management, vendor coordination, cost control, and statutory documentation.
Experience in steel, metal, plastics, packaging, or other process/manufacturing industries will be preferred.

Work arrangement
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