Sr.Manager AR Calling - RCM

Company Description
Elico Healthcare Services Ltd. is a trusted and renowned partner in the healthcare industry, delivering customized Revenue Cycle Management (RCM) solutions to hospitals, physician groups, EMS providers, and credentialing agencies. Backed by Elico Ltd., a technology leader with over six decades of expertise, the company leverages integrated analytics and value-based strategies to enhance patient care and financial efficiency. Established in 1999, Elico Healthcare Services is committed to delivering quality outcomes, earning the trust of its clients. With a team of over 850 professionals, it operates through strategic business units in Hyderabad and Chennai.
Required Qualifications & Skills
Education: Bachelor’s degree in Healthcare
Experience: 10+ years in US Healthcare RCM, with at least 4-5 years in a managerial or supervisory role within AR Calling.
 Possess thorough knowledge of all AR scenarios and denial management
 Manage transitions for new projects, ensuring smooth integration and adherence to client requirements.
 Oversee daily operations, including planning, monitoring, directing, and evaluating team performance.
 Manage team tasks, provide on-the-job support, give feedback, and foster team cohesion.
 Oversee performance management activities such as productivity monitoring, quality assurance, one-on-one sessions, KRAs, and PIPs.
 Prepare and review internal and client performance reports.
 Manage a team size ranging from 50 to 100.
 Capable of interacting with US clients and managing escalations effectively.
 Strong skills in denial management, with knowledge of Medicare, Medicaid, ICD, and CPT codes.
 Possess excellent interpersonal and communication skills (both written and verbal).
 Communicate promptly with the leadership team regarding any issues that could impact deadlines.
Ability to work in Night Shifts to align with US business hours.

Work arrangement
No