Lead Houseperson

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Position Summary:
This position is responsible for supporting the Convention Services Floor Operations Supervisors with operational duties and functions, including the preparation of event space for all functions.
Primary Duties and Responsibilities: includes but not limited to:
Responsible for physically establishing the environment including basic event equipment for all banquets/conventions inside or outside the Convention Center
Assists in monitoring the event space for cleanliness and maintenance
Assists guests with movement of equipment, materials or boxes as needed
Responsible for cleanliness of storage rooms and back of the house areas for the Ballroom and Convention Center
Responsible for neatness and accuracy of physical sets according to Banquet Event Orders and diagrams
Secondary Duties and Responsibilities:
Follows all departmental safety and sanitation techniques and policies and procedures
Knowledge of alcoholic offerings and wine menus
Knowledge of food menus and ingredients
Knowledge of all Fire Marshal requirements
Minimum Education and Qualifications:
One year of Convention Services operations experience in a hotel with event space
Thorough knowledge of state liquor laws
Must be able to speak English as a primary language
Competencies: Incumbent will master the following competencies while in this position:
Excellent written and verbal communication skills
Knowledge of operational policies in regards to hours of operation, types of menus offered, restaurant concepts and marketing programs
Basic knowledge of wine, beer, spirits, glassware, garnishes and beverage service techniques
Good understanding of food products, including sauces, dairy and cheeses, cuts of meat, fowl and fish, fruits and vegetables, pasta, breads and starches and desserts and pastry
Knowledge of Ballroom, Convention Center, storeroom locations and various catering areas throughout the casino
Knowledge of point of sale systems
Working knowledge of Air Wall system
Training Requirements:
SMART alcohol awareness
Server Safe Training
Physical Demands and Work Environment:
Must be able to lift up to 75 lbs.
Must be able to stand or walk for long periods of time
Must be able to work in outside elements, as needed
Must be able to work in a fast paced environment with frequent interruptions
Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.
Work Shift:
Regular
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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.